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System Support Technician

4 weeks ago

SaintLambert, Canada The St. Lawrence Seaway Management Corporation Full time

**Location**: Saint-Lambert

**Province**: Québec (CA-Qc)

**Assignment**: Permanent

**Salary range**:$41.15 - $43.74 per hour

**Your role**

Customer service and problem solving are among your strengths? You want to provide technical support related to computer systems and information technologies, to ensure the reliability of our high-tech environment?

Your place could be with us

**Our advantages**
- Competitive compensation, defined pension plan and insurance group
- Generous paid time off to promote work-life balance
- Employee and family assistance program
- Hybrid remote work to have the best of both worlds
- Hours of work: 37.5 hours per week, with flexibility
- Professional growth, wellness program and more

**Your responsibilities**
- Install, maintain, inspect, adjust, troubleshoot and repair computer systems and related information technologies.
- Anticipate, mitigate, identify, troubleshoot and resolve hardware and software problems.
- Provide user and system-level support.
- Analyze system performance.
- Maintain end-user accounts and permissions.
- Manage inventory of hardware and software assets.

**Your profile**
- College Diploma in Computer Science or related field
- Microsoft, CompT1A A+, or other Information Technology certification
- Three (3) to five (5) years related practical technical experience in a similar role
- Advanced knowledge of Microsoft desktop and server operating systems and software, Microsoft Active Directory and group policy implementation
- Understanding of Industrial Control Systems (ICS) environment is an asset
- Attention to detail and precision
- Ability to communicate effectively both verbally and in writing in English and French
- Valid Class G (ON) or Class 5 (QC) driver's license and insurable driving record
- Eligibility for security clearance

We would love to connect with you about this opportunity.