Food & Beverage Executive Assistant

1 month ago

Jasper, Canada FAIRMONT Full time

Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.

**Job Description**:
**What is in it for you**:

- Subsidized staff accommodation provided on-site for full time status
- Competitive extended benefits package including medical, vision and dental for full time permanent status
- Employee Travel Program
- Comprehensive Wellness Platform (LifeWorks)
- Discounts on food & beverage/spa/golf
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

**What you will be doing**:
Reporting to the Assistant Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:

- Consistently offers professional, engaging and friendly service
- Follow departmental policies, procedures and service standards
- Liaise with Assistant Director of F&B & Executive Chef to ensure we are achieving our VOG, LQA, and Budget
- Participate in the creation, implementation and follow up on action plans related to EES feedback
- Collaborate with Restaurant Outlet Managers & Sous Chefs to ensure that each outlet’s vision and goals are achieved
- Effectively communicates the offering for all food and beverage outlets within the hotel
- Assists in the development of menu packages to drive outlet business
- Active participation in department head and F&B and Kitchen departmental meetings, team building efforts and other activities
- Ensure that VIP profile and requests are distributed to the F&B & Kitchen operations team
- Ensure all allergy and special dietary requests are communicated to the F&B & Kitchen operations team
- Prepare weekly, monthly, quarterly and annual reports as required
- Providing administrative support to the F&B & Kitchen teams.
- Monitoring and maintaining payroll, vacation and statutory holiday records for the F&B & Kitchen department.
- Manage employee files and make sure all appropriate paperwork is completed
- Attending meetings as minute-taker
- Posting and updating all information in departments and on communication board, and maintaining these spaces
- Further developing and maintaining a constructive, harmonious and communicative working relationship between departments
- Coordinate menu design and marketing efforts of printing and distribution in a timely manner
- Follow all safety and sanitation policies
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
- Other duties as assigned

**Qualifications**:
**Your experience and skills include**:

- Knowledge of the duties of all Front Office and Guest Services areas
- Knowledge of F&B operations required
- Proficiency in Opera PMS required
- Proficiency in Opera Sales & Catering an asset
- Hospitality diploma/degree is an asset
- Current First Aid certification an asset
- Completion of Train the Trainer, Interaction Management an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work independently as well as cohesively with fellow colleagues as part of a team with mínimal supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times

**Your team and working environment**:

- Fast-paced, upscale, luxury hotel
- Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
- Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

**Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor? **We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

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