Bilingual Administrative Agent

3 months ago

Remote, Canada Medical Weight Management Centre of Canada Full time

**We’re looking for outstanding bilingual administration contractors to support The Medical Weight Management Centre of Canada (MWM).**

MWM is a national, virtual weight management centre based in Hamilton, ON.

As the team member responsible for managing the patient-journey, you ensure every patient has an excellent experience in our program by:

- Providing empathetic and professional customer service
- Explaining our services to prospective clients
- Enrolling patients, and processing program payment
- Managing the schedules of our HCPs and booking appointments as required
- Processing program documentation
- Other program tasks as assigned

We are seeking fluently bilingual (French/English) applicants, preferably with experience in healthcare administration. We have 1 part-time contractor role available.

Job Highlights:

- Enjoy part-time flexible hours, 15 -20hrs per week (program hours are Mon-Friday 8am-6pm ET)
- Enjoy autonomous work with a supportive team
- Train and work from the comfort of your home
- Equipment provided
- Competitive contractors’ rate, for all hours worked
- Help with filling a gap in our healthcare system by using technology to allow patients access care virtually - Program is delivered by video and/or telephone

Job Requirements:

- English/French Bilingual (fluent)
- Previous medical administration experience is an asset
- Proficient in Microsoft software suite
- 15 - 20 hours required per week
- Flexibility to work additional hours to cover holidays
- Work from home, tidy office space with door that shuts
- Must have the option to hard-wire internet connection, for excellent connectivity
- Must work well independently
- Excellent communication skills and professional demeanour
- Excellent technology skills
- Excellent documentation skills and attention to detail

**Job Type**: Part-time

Pay: $21.00-$25.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you have experience in Customer Service?
- Do you have experience working in a health care setting?

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 2 years (preferred)

**Language**:

- both English and French fluently? (required)

Work Location: Remote

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