Business Development Executive

2 weeks ago

Waterdown, Canada Garden Grove Full time

We are looking for a highly experienced sales individual (service industry preferred), with a proven sales track record and results-driven to join our team as Business Development Executive

This is an opportunity to work for a closely held company that is developing market share and growth in several regions in the GTA West. Our company specializes in providing comprehensive facility maintenance services of landscape maintenance, landscape enhancements and snow removal solutions to commercial and industrial clients. The firm is led by ownership with decades of experience in managing, and developing enterprise-level facility management services to top tier organizations.

This job position has the primary responsibilities for new business development. Secondary responsibilities include general account management. Business Developers build and service portfolios of clients in assigned geographic markets, and customer sales verticals.
- Works closely with an assigned sales manager and pursues business opportunities within established markets
- Develop solutions and perform presentations. Work with team to develop proposals that get to the root of the clients' needs, addresses their concerns and achieves their objectives.
- Participate in pricing the solution/service.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
- Responsible for providing general account management to assigned customer accounts including sales presentations, customer service, and contract renewals
- Works closely with the operations team operating in the assigned market
- Reports to Director of Operations

Essential duties and responsibilities include the following:
Marketing / Outside Sales
- Actively markets and performs cold calls to generate interest in our service lines
- Is proficient in networking and diligently seeks and follows up on earned referrals
- Manages the development of a comprehensive sales plan
- Establish sales goals for existing contract clients and non-contract clients on an individual basis
- Actively promotes the brand and brand messaging on social media platforms
- Reviews service contracts yearly together with Director of Operations to establish the percent of increase if necessary
- Ensure all company policies and systems are in full use
- Works closely with Estimators and Project Managers to create estimates for various projects and opportunities
- Obtains approval for estimates and converts them to proposals for delivery
- Present proposals to clients or prospect clients
- Tracks all activity in the CRM module of the company LMN operating system
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
- Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Account Management

This role manages customer satisfaction and general account management at a high level. Project Managers under the oversight of the Director of Operations provide day-to-day project fulfillment support to our clients.
- Serves as the primary or secondary contact for assigned client accounts
- Liaises between client and operations, accounting, and senior management
- Follows up on all requests in a very timely manner
- Entertains clients following established professional guidelines
- Establishes and maintains a log of client contact in the company LMN operating system
- Oversees client surveys and professionally responds to feedback
- Participates in local client-driven activities i.e. operational meetings, meet & greets, lunch & learn

Financial
- Responsible to collaborate and furnish the Sales Manager with appropriate, sales forecasting, budgets, vs actual
- Responsible to manage accounts receivables that cannot be collected through traditional accounting methods for assigned client accounts
- Works with operations team to audit job productivity performance using the company LMN operating system, and budget vs actual to determine price increases as applicable, and verify if acceptable profit margins are being met

QUALIFICATION HIGHLIGHTS:

- Over 5 years of successful B2B sales, account management, and business development experience.
- Leading producer in sales generation with a proven track record of success in exceeding sales quotas.
- Expertise in relationship and solution based sales approaches in understanding and meeting client’s needs.
- Skilled in developing and implementing marketing strategies to drive revenue growth through innovative ideas.
- Experienced with s

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