Bilingual Member Service Advisor
2 weeks ago
**Your next jobyour new joie de vivre**
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We’re currently looking for people to fill the following position in Winnipeg (Dakota).
**MEMBER SERVICE ADVISOR**
(Full-time, permanent)
**More about the position**
The Member Service Advisor (MSA) creates and sustains life-long relationships with current and new Caisse members. You actively promote customer loyalty, maintain a dedicated customer base, provide financial advice to members and offer specific investment-related products based on members’ needs. We also expect the MSA to take charge of developing and delivering training materials to new Member Service Representatives and Officers.
**What you bring**:
- Hands-on experience at a similar level from a caisse, credit union or bank
- Excellent knowledge of financial products such as RRSP, RESP, RRIF, GIC and TFSA
- Able to breakdown and present members with financial information and put effective solutions into practice
- Demonstrable can-do attitude on the job
- Excellent presentation and communication skills
- Strong skills in sales and cross-selling techniques
- Able to share your knowledge and train newly-hired employees on cash drawer, daily tasks, procedures, bank transactions, etc.
- Able to answer learners’ questions and provide them with feedback and positive support
- Good, working knowledge of Microsoft Office
- Proficiency in French is required, both written and verbal (intermediary is fine)
Salary is according to experience and qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
**Language**:
- French and English (required)
Work Location: In person
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