Manager of Operations

2 weeks ago

Halifax, Canada Dalhousie University Full time

**Position Details**:

- Position Information**Position Title**
- Manager of Operations (DalCore)

**Department/Unit**
- Research Services

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S46-23

**Employee Group**
- DPMG

**Position Type**
- Regular, On-Going

**Duration of Contract (if applicable)**

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1.0

**Salary**
- $62,936 - $84,312 per annum

**Classification**
- ADM-06

**Provisional Statement**
- This is a provisional classification. Formal classification procedures will be initiated by the Job Design Unit in approximately six months._

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- Dalhousie University, under the leadership of the Vice-President Research & Innovation, administers over $214M annually in research funding. As part of the Office of the Vice-President Research & Innovation and reporting to the Associate Vice President Research (AVPR), the primary functions of the Manager are to initiate, implement, and manage the Dalhousie Core Facilities (DalCore) program efficiently and effectively, providing support to Dalhousie research facilities and their users. As a strategic and operational leader, the Manager of Operations, Core Facilities advises the AVPR in relation to the DalCore program and must build and maintain effective working relationships with faculty and research-related staff both within and beyond Dalhousie.

**Key Responsibilities**
- Provides key strategic support to Associate Vice President Research, Assistant Vice President Research Services and other leaders in the Office of Vice President Research and Innovation in relation to the Core Facilities program and research infrastructure at Dalhousie.
- Maintains an inventory of DalCore infrastructure and monitors anticipated upgrades and renewal plans for each facility, providing strategic advice on resource allocation.
- Responsible for the operational oversight of the DalCore infrastructure program, including financial management. Specifically, this includes, but is not limited to, the development of policies and procedures to maximize success, leadership of the DalCore program, and marketing of the facilities to both internal and external users.
- Provide support to staff running individual facilities and respond to support issues raised by faculty and students.
- Supervises the Financial Officer, providing them with appropriate staff orientation and training, regular performance updates and professional development opportunities.

**Note**
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.

**Required Qualifications**
- Master’s degree in a relevant field, plus five years’ progressive management responsibility in a research support capacity, with a thorough understanding of the environment necessary to enhance research equipment utilization (or an equivalent combination of training and experience).
- Must be results oriented, performance driven, and demonstrate excellent judgment and initiative.
- Well-developed interpersonal skills, clarity and diplomacy are key in dealing with senior administration, researchers, and administrators.
- Demonstrated experience in research and in research support through research facility management and report preparation.
- Understanding of and experience with implementing information technology solutions in research.

**Assets**
- Project management and/or information management training.
- Proficiency in advanced software tools and databases.
- Experience in research instrument maintenance, particularly in a multi-user environment, asset management policies and procedures, and Banner transaction management and reporting.

**Job Competencies**
Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Relationship Building
- Resource & Process Management

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending acc

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