Analyst, Data Management Operations

1 month ago


Halifax, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Analyst, Data Management Operations

**What is the opportunity?**

You will also be responsible for validating integrity of risk data through the execution of controls, maintenance of reference data, and managing data access requests. You will also be responsible for maintaining proper documentation around processes along with constantly re-evaluating the efficiency of the task and suggesting process improvements to continually streamline work.

Please note - This is NOT an IT Role; focus is on execution of key controls, reconciliations and supporting other SDMO capabilities.

**What will you do?**
- Support the BAU process and assist in the identification of control gaps.
- Perform daily monitoring of the StorQM Dashboard, follow up with Record Owners to remediate missing records, and document remedial steps taken.
- Assist with Compliance testing pertaining to record retention.
- Assist with the maintenance of program governance documents, including the records metadata inventory, change management records, and JIRA/Confluence pages.
- Assist with continuous improvement initiatives regarding processes and procedures
- Produce daily operational deliverables in line with service level agreements
- Execution of controls to validate integrity of data (e.g. record counts, file content); assist with monitoring of daily exception reports and associated remedial actions
- Identify and analyze data quality issues and resolve in a timely manner

**What do you need to succeed?**

**Must-have**
- Post-secondary certification and/or 1+ years of experience in an operational environment.
- Ability to drive efficiencies in an environment where accurate execution of processes and controls is crucial
- Ability to analyze and resolve data related issues
- Ability to understand the importance of data quality and integrity
- Ability to complete high priority items
- Strong skills in decision-making, analysis of data and information
- Ability to structure work-steps, forecast roadblocks and escalates issues as appropriate.
- Excellent relationship management and communication skills

**Nice-to-have**
- Awareness of various data management methodologies and frameworks
- Demonstrate a collaborative work ethic and enterprise-wide mindset in the performance of duties
- Leadership by example in teamwork, cross unit co-operation and information sharing
- Intermediate to advanced Excel Skills

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work

**Job Summary**

**Address**:
HALIFAX, Nova Scotia, Canada

**City**:
CAN-NS-BEDFORD, CAN-NS-HALIFAX

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Strategy and Administration

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-05-18

**Application Deadline**:
2023-06-02

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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