Regional Lmt Technical Support Representative
3 weeks ago
Company:
Finning Canada
Number of Openings:
2
Worker Type:
Permanent
Position Overview:
**Job Description**:
Major Job Functions:
- Responsible for supporting internal Finning branch teams completing large mining truck scopes.
- Liaison with Finning Parts Department on constrained parts, warranty concerns, and sourcing requests.
- Improve repair efficiency and quality through development of technical documentation.
- Support technician development on quality, contamination control, and technical capabilities.
- Support warranty documentation for service operations teams.
- Assist with root cause analysis and troubleshooting of large mining truck systems
- Must develop and maintain open lines of communication with all supportive departments
Specific Skills:
- Strong communication skills including verbal and written
- Strong organizational and time management skills
- Contribute positively to a quality team environment
- Strong problem solving skills
- Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment
- A high attention to detail
- Ability to work well under pressure
- Self-starter and ability to work in a team environment as well as independently
- Desire to grow within the organization and adapt to change
Knowledge:
- Caterpillar equipment knowledge
- Mining background
- Mechanical aptitude
**Experience**:
- Seasoned HET or have significant mechanical experience
- Minimum 7 years experience working with Caterpillar Large Mining Trucks
Accountability:
- Ensure analysis and maintenance/repair recommendations are provided to appropriate groups in a timely manner
- Provide solutions in a timely manner
- Recommendation of safety solutions
- Rapid escalation to the appropriate individuals and/ or groups of any machine risks
- Accountable for building technical documentation
- Improve build and repair quality statistics
- Review scopes of work to ensure clarity of work and technical documentation is available.
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