Compliance Program Manager

1 month ago

Waterloo, Canada Manulife Full time

**Position Responsibilities**:
**Project Control**:

- Lead the intake and tracking of mandatory, regulatory and legislative related projects, initiatives, and improvements for Canadian Retirement teams.
- Supervising the backlog and work in progress through the Manulife work management tools, and continually maintaining the objectives and outcomes
- Lead all aspects of and coordinate the prioritization of work across Manulife’s Canadian Retirement functional areas and lead accordingly.
- Act as the liaison between compliance teams, business stakeholders and IT partners to communicate and negotiate prioritized work that requires technical resources.
- Monitor project progress, supervise key performance indicators, and provide regular status updates to stakeholders.
- Assist in creating business requirements and support project documentation management, ensuring accuracy, version control, and adherence to standards.
- Coordinate project meetings, prepare agendas, document minutes, and facilitate effective communication among stakeholders.

**Reporting and Analysis**:

- Gather, analyze, and interpret project data to build reports, dashboards, and visualizations. Prepare regular updates that highlight important data, potential risks, and challenges.
- Collaborate with team members to define reporting requirements and provide accurate, timely project information.

**Process Improvement**:

- Identify opportunities for process improvements, work with project teams to streamline workflows, and continuously monitor and improve project controls and processes.

**Required Qualifications**:

- 5+ years Project Management experience in financial services, compliance or management experience.
- College/University Degree and/or equivalent experience
- Extensive knowledge of the financial services industry with an advanced understanding of the Company’s businesses.

**Preferred Qualifications**:

- Excellent organizational skills
- Excellent written and verbal communication skills
- Ability to work independently.
- Ability to facilitate decision making across groups in the company.
- Ability to embrace change, strong change leadership skills.
- Help shape roadmap of new product development.
- Influencing authority related to customer experience, compliance and operational matters.

**When you join our team**:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

LI-Hybrid

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

Waterloo, Ontario

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$78,975.00 CAD - $142,155.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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