Manager, Client Services
2 weeks ago
**Job ID**: 232182
**Store Name/Number**: ON-Pen Centre (0842)
**Address**: 221 Glendale Ave Space 77 & 78, St. Catharines, ON L2T 2K9, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular
**You’ll love working here**
As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all members of the Color, Skin, Fragrance, Cash wrap teams, the Services Coordinators, Senior Artists (SA), Senior Skincare Advisors (SSA) and Personal Beauty Advisors (PBA) teams within their store and for leading the team to achieve and exceed company objectives. In addition, you will:
- ** Training & Development. **Execute cast training for all new hires as well as for existing cast. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.
- ** Passionate about Clients. **Ensure the timely response to all client feedback for the store. Action all client
- related issues/feedback from Sephora’s client feedback tool (Medallia), the client service hotline or through direct feedback from clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
- ** Entrepreneurial Spirit. **Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
- ** Employee Engagement. **Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
**We’d love to hear from you if**
- You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have exceptional leadership and influential skills.
- You have proven ability to lead and build top performing teams.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.
**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Client Service Coordinator
1 day ago
St. Catharines, Canada Bayshore HealthCare Full timeMake “being the difference” your Career.. **Position**: Client Service Coordinator **Location**: Niagara Government Bayshore Home Care Solutions 3300 Merritville Hwy, Thorold, L2V 4Y6 **Part-time Permanent Hybrid Monday-Friday with some weekends** **Bayshore **is looking for - **Client Service Coordinators** to join our amazing team. This important...
-
Client Service Coordinator
4 days ago
St. Catharines, Canada Bayshore HealthCare Full timeMake “being the difference” your Career.. Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. Casual position with regular work schedule: Our CSCs provide availability for 3 - 5...
-
Client Advisor
7 days ago
St. Catharines, Canada Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
Manager Clinical Services, Ft
4 days ago
St. Catharines, Canada Niagara Health System Full timeThe Mental Health and Addictions Program of Niagara Health encompasses an array of inpatient and outpatient mental health services as well as residential and community addiction services. The program is currently seeking a Clinical Manager who will foster an environment of clinical excellence, innovation and collaboration. **QUALIFICATIONS**: - Bachelor's...
-
Manager of Purchasing Services
1 day ago
St. Catharines, Canada Toronto Catholic District School Board Full time**District School Board of Niagara*** **Manager of Purchasing Services*** Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what’s best for students, and helping every individual achieve success. We proudly serve over 40,000 students across approximately 100 elementary...
-
Manager, Clinical Services, Ft
6 days ago
St. Catharines, Canada Niagara Health System Full time- **QUALIFICATIONS**: - Bachelor's degree in Nursing or other healthcare professional degree; Master's degree preferred. - Current registration with relevant regulatory body and membership in applicable professional association. - Minimum of 5 years related management experience in Mental Health & Addictions. - Recent Clinical experience within the last 5...
-
Environmental Services Manager
2 weeks ago
St. Catharines, Canada Primacare Living Solutions Full time**ENVIRONMENTAL SERVICES MANAGER** Primacare Living Solutions is a privately held Canadian Long-Term Care Operator based in Toronto, Ontario and is a fully accredited member of both CARF and the OLTCA. We put people first by providing our residents with the highest standards in quality care and services and our staff with a supportive, flexible, and...
-
I.t Field Service Technician
3 weeks ago
St. Catharines, Canada MBI I.T. Services Full time**INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?** We are currently hiring for a contract I.T Field Service Technician job in *** **Duration**: Minimum commitment of 3 months to a max of 6 months, expected start date mid-sept 2023. **Hours of Operation**: 8am to 4pm or 9am to 5pm **Responsibilities**: - Provide continuous maintenance,...
-
Employee Services Administrator
3 weeks ago
St. Catharines, Canada Family and Children's Services Niagara Full time**Employer**: Family and Children’s Services Niagara **Reporting to**: The Director of Human Resources **Location**:St**. **Catharines, Ontario **Salary**:Competitive salary, benefits package and pension plan Reporting to the Director of Human Resources, the Employee Services Administrator will provide generalist functions which include professional...
-
food services manager
2 days ago
St. Catharines, Canada Wild Wing (St. Catherines) Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksBalance cash and complete balance sheets, cash reports and related formsConduct performance reviewsCost products and servicesEnforce provincial/territorial liquor legislation and regulationsOrganize and maintain inventoryEnsure health and safety regulations...
-
I.t Field Service Technician
6 days ago
St. Catharines, Canada MBI I.T. Services Full time**INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?** *** **Duration**: Minimum commitment of 3 months to a max of 6 months, expected start date mid-sept 2023. **Hours of Operation**: 8am to 4pm or 9am to 5pm **Responsibilities**: - Provide continuous maintenance, monitoring, and testing of systems for multiple, geographically dispersed sites as...
-
food services manager
2 weeks ago
St. Catharines, Canada Wild Wing (St. Catherines) Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksPlan, organize, direct, control and evaluate daily operationsBalance cash and complete balance sheets, cash reports and related formsConduct performance reviewsCost products and servicesEnforce provincial/territorial liquor legislation and regulationsOrganize...
-
food services manager
1 week ago
St. Catharines, Canada Wild Wing (St. Catherines) Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksPlan, organize, direct, control and evaluate daily operationsBalance cash and complete balance sheets, cash reports and related formsConduct performance reviewsCost products and servicesEnforce provincial/territorial liquor legislation and regulationsOrganize and maintain...
-
I.T Field Service Technician
2 weeks ago
St. Catharines, Canada MBI I.T. Services Remote Work Freelance Full time $26 - $28INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT? We are currently hiring for a contract I.T Field Service Technician job in St. Catherine's, ON. You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a...
-
I.T Field Service Technician
2 weeks ago
St. Catharines, Canada MBI I.T. Services Full timeINTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT? We are currently hiring for a contract I.T Field Service Technician job in St. Catherine's, ON. You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a...
-
Clinical Services Manager
7 days ago
St. Catharines, Canada Phoenix Medical Clinic Inc Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures for delivery of health care services - Hire, train, direct and motivate staff - Assign, co-ordinate and review projects and programs - Manage contracts - Develop evaluation systems to...
-
Administration/receptionist, Client Intake
6 days ago
St. Catharines, Canada Prosthetics, Bracing & Orthotics Group Full timeWe are looking for a motivated Administrator to join our dynamic clinic setting located in our clinic at Hotel Dieu Shaver Rehab Centre, St Catharines, ON. This role is responsible for the initial point of contact for clients within the clinic setting. **Activities include**: - Greet Clients and visitors - Client intake - Maintain and keep current...
-
Manager, Clinical Services, Ft
7 days ago
St. Catharines, Canada Niagara Health System Full timeThe Mental Health and Addictions Program of Niagara Health encompasses an array of inpatient and outpatient mental health services as well as residential and community addiction services. The program is currently seeking a manager responsible for the program's outpatient services that will foster an environment of clinical excellence, innovation and...
-
Préposé(E) Aux Services à La Clientèle
7 days ago
St. Catharines, Canada Ministère des Services gouvernementaux et des Services aux consommateurs Full timeServiceOntario s'engage à fournir aux citoyennes et aux citoyens de l'Ontario un accès rapide, convivial et facile à l'information et aux services du gouvernement de l'Ontario, que ce soit en ligne, en personne ou par téléphone. Nous nous employons à améliorer le gouvernement grâce à l'excellence de nos services et à l'innovation. Notre mission...
-
Service Advisor
6 days ago
St. Catharines, Canada Mister Transmission Full timeMister Transmission consists of a dedicated group of individuals, who work in a fast-paced environment in a team-oriented setting. **Position Overview**: - Answering front office calls - Managing customer walk-ins - Setting up appointments and sales calls - Managing front office paper work - Overseeing operations in owners absence **Desired Skills and...