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Program Coordinator

4 months ago

Campbell River, Canada Fresh Start Health Retreat Centers Full time

STARTING PAY: $22, after probation $23.

HOW TO APPLY: via our Website Job Board

MUST-HAVES:

- Min 1-2 yrs. experience in a busy office, clinic, spa or hotel
- Office Administration or similar training is preferred
- Advanced skills in Excel/MS Word 2016 Pro user
- Fast new software learner
- Good communication and customer service skills
- Valid driver’s license and reliable transportation
- Housekeeping/ cleaning experience would be an asset

HOURS:
SHIFT HOURS:

- 5 Days week 9-6, minus 1 hr break, for 3 weeks, alternating with 2.5 weeks off. Tuesdays and Sundays Off.
- Plus 3 days prior to the program (Thu to Sat).

MAIN DUTIES:

- Documentation collection, generation and assembly (guest binders and bags; health forms, allergies and arrival day reports; health assessment folios)
- Daily clean treatment rooms, showers/washrooms, spa lobby, and do laundry.
- Assist Program Director with guest request management; appointment booking, changes and cancellations; run-around (lots of up and down between both floors).
- Custom Protocols (individualized supplements packages): get supplies in town, pick-n-pack, prepare custom formulations; generate reports for guests and the kitchen. Requires high accuracy and completion within tight deadlines.
- Guest Checkouts: prepare end-of-stay estimates, add/remove products, add Tips, process payments, refunds on Debit Machine, Online or accept e-Transfers. Save Invoices. Generate Registered Therapists' Invoices.
- Assist General Manager with additional tasks, including processes documentation, team training and processes improvements.

**ABOUT COMPANY**

We specialize in 7, 14 & 21-Day Health Restoration Retreats. Our programs, rooted in natural health, assist people in improving their physical, emotional health, and to quit smoking.

**WHY TO WORK WITH US**

Positive and healthy environment, free access to gym and services at a cost, changing lives and health of people by the work you do, ocean view.

**OUR GUESTS' STORIES**:the stories are long, please feel free to listen to the intro or the entire one

**Job Types**: Part-time, Permanent
Part-time hours: 23 per week

**Salary**: $22.00-$23.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Campbell River, BC V9H 1E8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: In person