Full Time Guest Service Representative

5 days ago


Burlington, Canada Quality Hotel Burlington Full time

Job description

The Quality Hotel Burlington is looking for a full time professional, energetic, guest centric, friendly individual who loves interacting with people If you have those personality traits and have customer service experience, consider this position as a suitable role for you. Hours of work will be varied. Please read the job duties and expectations below.

**Guest Service**

Checks guests into and out of the hotel in an accurate, speedy, and courteous manner

Efficiently handles all payments received

Balances/verifies all monetary transactions in the appropriate accounts

Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues

Offers guests assistance whenever possible

Responsible for resolving escalated customer relations issues

Answers inquiries pertaining to hotel policies and services

Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations

Responsible for positively representing and promoting the property

Ensures systems and procedures are in place and followed for guest safety and security

**Other Duties as Assigned**

Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies

Properly compiles, completes, and distributes reports to all management and relevant staff

Reports any maintenance, security, or safety issues to the appropriate staff

**Requirements**:
Positive attitude and excellent communication skills

Previous hotel/resort front desk experience preferred

1-3 years of guest service/customer service required

**Job Types**: Full time, permanent

**Salary**: From $16.50 per hour

View public job page

**Job Types**: Full-time, Permanent

**Salary**: $16.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: One location



  • Burlington, Canada Quality Hotel Burlington Full time

    Job description **Guest Service** Checks guests into and out of the hotel in an accurate, speedy, and courteous manner Efficiently handles all payments received Balances/verifies all monetary transactions in the appropriate accounts Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained Responsible...


  • Burlington, Canada Avello Inc Full time

    **Avello is looking for motivated Sales Representatives to join our growing team! We are Canada's fastest-growing sales and marketing firm, Last year alone, we helped Telus acquire more than 150,000 customers through direct, in-person interactions.** **Why join Avello?** - Extensive training and mentorship for growth - Support from experienced...


  • Burlington, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. Enthusiastically and consistently delivers on the JLL mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience." Committed to providing an exceptional Customer Experience.The Guest Services Representative must ensure...

  • Guest Services Agent

    7 months ago


    Burlington, Canada Homewood Suites by Hilton Full time

    THE ROLE: The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with...


  • Burlington, Canada Motel 6 Burlington Full time

    Motel 6 Burlington **Title**: Guest Service Agent **Department**: Front Office Effective Date: Scope: Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. **Primary Responsibilities**: Ø Registers guests into the hotel in a prompt and courteous manner using up-selling...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Hilton Garden Inn TorontoBurlington Full time

    **THE ROLE**: The Guest Service Agent (GSA) position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. The GSA also processes the guest’s method of payment, be customer-service oriented, and work closely with...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Best Western Plus Burlington Inn & Suites Full time

    The Best Western Plus Burlington Inn & Suites is seeking a professional, dynamic, friendly and detail oriented Guest Service Agent to join our team. Guest Service Agents report to the Front Office Manager and General Manager. *Two shifts 8 hour shifts Thursday & Friday* - Welcome guests in a professional and friendly manner. - Verify all information at...

  • Guest Service Agent

    18 hours ago


    Burlington, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

    **Holiday Inn Burlington Hotel and Conference Centre is currently seeking a Part Time Guest Service Agent/Night Auditor** The Guest Service Agent is responsible for Check-in and check-out of guests and to respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. **The duties and...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

    **Holiday Inn Burlington Hotel and Conference Centre is currently seeking a Guest Service Agent/Night Auditor** The Guest Service Agent is responsible for Check-in and check-out of guests and to respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. **The duties and responsibilities...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Hampton Inn & Suites by Hilton Burlington Toronto Full time

    **Job description** Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Hampton Inn & Suites by Hilton Burlington Toronto Full time

    **Job description** Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Hampton Inn & Suites by Hilton Burlington Toronto Full time

    **Job description** Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary...


  • Burlington, Canada FirstOntario Credit Union Remote Work Freelance Full time

    Why FirstOntario? Competitive compensation packagesTop-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending AccountEnhanced mental health benefits through SunLife and TELUS HealthExclusive banking benefitsUp to $1000 per year towards professional developmentPension Plan Company-wide Employee Volunteer...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Hampton Inn & Suites by Hilton Burlington Toronto Full time

    **Job description** Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary...


  • Burlington, Canada National Tire Distributors Full time

    . National Tire Distributors is Canada's leading Tire Distribution Company. A key element of our success has always been our people. As part of our team philosophy, we coach, support and help develop all of our employees to become the best they can be! If you're looking for a career that will challenge you, a job that will offer growth, and a progressive...

  • Guest Service Agent

    7 months ago


    Burlington, Canada Hampton Inn & Suites Edmonton International Airport Full time

    Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary hot breakfast, a...

  • Full-time Crew Member

    17 hours ago


    Burlington, Canada McDonald's Full time

    **Additional hourly premium for all late night/overnight shifts. **We are looking for great people to join our fun, energetic and motivated restaurant team! People interested in satisfying careers with flexible schedules and competitive benefits. People interested in growing and advancing. People with lots to offer. People like you! **NOW HIRING: Full Time...

  • Guest Services

    7 months ago


    Burlington, Canada WAXON Laser + Waxbar Full time

    Job Description - GUEST SERVICE At WAXON we focus on one thing and do it really, really well! For us, that’s hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How do we do it? Through our team of incredible and dedicated professionals, the amazing environments we create for our employees...

  • Full Time Reception

    3 months ago


    Burlington, Canada HEARTHSTONE BY THE LAKE SENIORS CONDOMINIUM BURLINGTON Full time

    **Hearthstone by the Lake **is a premium SENIORS luxury retirement condominium located on the corner of Lakeshore Road and Burloak Drive on the **border of Burlington and Oakville**. We are seeking a full-time **Concierge.** Hearthstone by the Lake, a luxury senior condo in Burlington, is seeking a full-time concierge with a security license or a...


  • Burlington, Canada Marriott International, Inc Full time

    **Job Number** 23156435 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Burlington, 1110 Burloak Drive, Burlington, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Additional Information**:This hotel is owned and operated by an independent franchisee, Burloak...