Guest Service Representative Weekend

5 months ago

Burlington, Canada Quality Hotel Burlington Full time

Job description

**Guest Service**

Checks guests into and out of the hotel in an accurate, speedy, and courteous manner

Efficiently handles all payments received

Balances/verifies all monetary transactions in the appropriate accounts

Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues

Offers guests assistance whenever possible

Responsible for resolving escalated customer relations issues

Answers inquiries pertaining to hotel policies and services

Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations

Responsible for positively representing and promoting the property

Ensures systems and procedures are in place and followed for guest safety and security

**Other Duties as Assigned**

Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies

Properly compiles, completes, and distributes reports to all management and relevant staff

Reports any maintenance, security, or safety issues to the appropriate staff

**Requirements**:
Positive attitude and excellent communication skills

Previous hotel/resort front desk experience preferred

1-3 years of guest service/customer service required

**Job Types**: Part-time, Permanent

**Salary**: From $16.50 per hour

View public job page

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: $16.75 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: In person

  • Guest Service Representative

    5 months ago

    Burlington, Canada Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Services Agent

    5 months ago

    Burlington, Canada Homewood Suites by Hilton Full time

    THE ROLE: The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Hilton Garden Inn TorontoBurlington Full time

    **THE ROLE**: The Guest Service Agent (GSA) position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. The GSA also processes the guest’s method of payment, be customer-service oriented, and work closely with...

  • Guest Service Ambassador

    1 month ago

    Burlington, Ontario, Canada Nothing Bundt Cakes Full time

    Job Title: Guest Service RepresentativeThe Nothing Bundt Cakes Guest Service Representative is the face of our brand, creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Promptly greet guests with genuine warmth and...

  • Guest Service Ambassador

    1 month ago

    Burlington, Ontario, Canada Nothing Bundt Cakes Full time

    Job Title: Guest Service RepresentativeThe Nothing Bundt Cakes Guest Service Representative is the face of our brand, creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Promptly greet guests with genuine warmth and...

  • Guest Service Ambassador

    4 weeks ago

    Burlington, Ontario, Canada Nothing Bundt Cakes Full time

    Guest Service RepresentativeThe Nothing Bundt Cakes Guest Service Representative is the face of our brand, creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Promptly greet guests with genuine warmth and helpful...

  • Guest Service Ambassador

    4 weeks ago

    Burlington, Ontario, Canada Nothing Bundt Cakes Full time

    Job Title: Guest Service RepresentativeThe Nothing Bundt Cakes Guest Service Representative is the face of our brand, creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Promptly greet guests with genuine warmth and...

  • Guest Service Ambassador

    4 weeks ago

    Burlington, Ontario, Canada Nothing Bundt Cakes Full time

    Job Title: Guest Service RepresentativeThe Nothing Bundt Cakes Guest Service Representative is the face of our brand, creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Promptly greet guests with genuine warmth and...

  • Night Auditor

    5 months ago

    Burlington, Canada Comfort Inn Burlington Hotel Full time

    The Comfort Inn Burlington Hotel is seeking a professional and energetic individual for the position of Weekend Night Auditor/Guest Service Representative at the Front Desk. The shifts would be every Friday and Saturday night from 11pm-7am. If you were interested in more shifts, we would also train you in our other shifts 3pm-11pm and there would be a...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Best Western Plus Burlington Inn & Suites Full time

    The Best Western Plus Burlington Inn & Suites is seeking a professional, dynamic, friendly and detail oriented Guest Service Agent to join our team. Guest Service Agents report to the Front Office Manager and General Manager. *3PM-11PM, Saturday & Sunday* - Welcome guests in a professional and friendly manner. - Verify all information at check-in. - Safely...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Hampton Inn & Suites by Hilton Burlington Toronto Full time

    **Job description** Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Hampton Inn & Suites by Hilton Burlington Toronto Full time

    **Job description** Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Hampton Inn & Suites by Hilton Burlington Toronto Full time

    **Job description** Hampton Inn & Suites by Hilton will be the newest hotel in Burlington. The hotel features easy access as it is located directly on Appleby Line just a minute north of the Queen Elizabeth Way (QEW) and within short proximity of the captivating and beautiful shores of Lake Ontario. With 108 fresh and modern rooms, free WiFi, complimentary...

  • Guest Services

    3 months ago

    Burlington, Canada WAXON Laser + Waxbar Full time

    At WAXON we focus on one thing and do it really, really well! For us, that’s hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How do we do it? Through our team of incredible and dedicated professionals, the amazing environments we create for our employees and clients, and our ability to...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

    **Holiday Inn Burlington Hotel and Conference Centre is currently seeking a Guest Service Agent/Night Auditor** The Guest Service Agent is responsible for Check-in and check-out of guests and to respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. **The duties and responsibilities...

  • Guest Service Agent

    2 months ago

    Burlington, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

    **Holiday Inn Burlington Hotel and Conference Centre is currently seeking a Guest Service Agent/Night Auditor** The Guest Service Agent is responsible for Check-in and check-out of guests and to respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. **The duties and responsibilities...

  • Seasonal Part Time Guest Services Representative

    2 months ago

    Burlington, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. Enthusiastically and consistently delivers on the JLL mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience." Committed to providing an exceptional Customer Experience.The Guest Services Representative must ensure...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Best Western Plus Burlington Inn & Suites Full time

    The Best Western Plus Burlington Inn & Suites is seeking a professional, dynamic, friendly and detail oriented Guest Service Agent to join our team. Guest Service Agents report to the Front Office Manager and General Manager. *Two shifts 8 hour shifts Thursday & Friday* - Welcome guests in a professional and friendly manner. - Verify all information at...

  • Guest Service Agent

    2 months ago

    Burlington, Canada Best Western Plus Burlington Inn & Suites Full time

    The Best Western Plus Burlington Inn & Suites is seeking a professional, dynamic, friendly and detail oriented Guest Service Agent to join our team. Guest Service Agents report to the Front Office Manager and General Manager. *3PM-11PM, Every Saturday & Sunday* - Welcome guests in a professional and friendly manner. - Verify all information at check-in. -...

  • Guest Service Agent

    5 months ago

    Burlington, Canada Best Western Plus Burlington Inn & Suites Full time

    The Best Western Plus Burlington Inn & Suites is seeking a professional, dynamic, friendly and detail oriented Guest Service Agent to join our team. Guest Service Agents report to the Front Office Manager and General Manager. *Two shifts 8 hour shifts Thursday & Friday* - Welcome guests in a professional and friendly manner. - Verify all information at...