Service Appointment Coordinator
1 week ago
**Job Overview**
**Responsibilities**
- Schedule, confirm, and reschedule appointments while maintaining an organized calendar.
- Ensure accurate tracking of service appointments and manage changes or cancellations efficiently.
- Provide exceptional customer service by address scheduling conflicts or customer concerns promptly, seeking solutions that satisfy both the customer and the company.
- Maintain accurate records of appointments and client interactions in the database.
- Work closely with the Service Team, Field Technicians, and other departments to ensure timely service.
**Experience**
- Previous experience in H-Vac or Automotive customer service or administrative role is preferred.
- Strong organizational skills with the ability to operate multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team.
Pay: $25,000.00-$50,000.00 per year
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (required)
**Language**:
- fluent English (required)
Work Location: In person
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