Employee Support and Wellness Specialist

3 weeks ago


Hamilton, Canada Hamilton-Wentworth District School Board Full time

PASS Grade 4 $71,985 to $81,020 (under review)

**Contract**: As Soon As Possible to January 24, 2025

About the Board

The Hamilton-Wentworth District School Board (HWDSB) is committed to learning, equity, engagement and innovation. We are guided by our vision, Growing Together, the mission that every student experiences a sense of belonging and engages in dynamic learning to reach their potential and build their own future, and our values of Compassion, Dignity, Trust, and Joy to guide our daily work and ensure that we honour the unique identities and needs of all. Proudly serving a community of approximately 50,000 students in the City of Hamilton and surrounding area, HWDSB operates across 84 elementary schools, 13 secondary schools and 1 Adult Learning Centre, in addition to providing support and service to approximately 8,800 staff members.

Staff Wellness

At HWDSB, staff wellness is a priority. We are committed to co-creating and fostering an environment where staff feel safe, valued, and supported. We are continuously striving to support the needs of our diverse community and actively work to foster and maintain a culture of human rights.

Our holistic Staff Wellness program has been designed to support employee’s well-being in all dimensions of health. As one part of this comprehensive program, all staff as well as their dependents have access to free and confidential supports through our Employee and Family Assistance Provider (EFAP), in addition to many other program components.

**About the Role**:
Reporting to the Employee Support and Wellness Officer, the incumbent will be responsible for the overall adjudication of claims through development, implementation and monitoring comprehensive adjudication plans to support the HWDSB Employee Support and Wellness Strategic Plan.

**Duties include but are not limited to**:
Develop, implement, and monitor comprehensive and integrated adjudication plans for all activity in the case required to achieve recovery, community integration, and where possible, return to work (RTW) by:
Collecting information to make initial entitlement and assessments to progress the case; assessing and positioning each case along its appropriate recovery path; setting goals and making initial entitlement decisions based on legislation, collective agreements, terms and conditions Board policy, and best practices.

Planning activities in collaboration with workplace parties and team members; participating in case conferences with the vendors, unions and management; coordinating and taking action on planned activities; reviewing and monitoring new information as received.

Closing plan activities when active adjudication is no longer required; following up and evaluating closed cases to ensure adjudication plan continues to be effective.

Provide targeted activities focused on identifying RTW factors, removing obstacles/barriers, and leveraging opportunities to facilitate a safe return to suitable work by:
Co-ordinating and facilitating RTW cooperation between the workplace parties;
Arranging, assessing, and adjusting the delivery of work reintegration services where needed;
Promoting prevention, disability management, RTW, and related programs to workplace parties; sharing best practices; connecting workplace parties with expert resources when they would benefit from increased capability to prevent and/or manage injuries and illness;
Keeping all workplace parties informed of the status and progress of the case, ensuring they are fully engaged in removing barriers to, and planning RTW.

Investigate and consult with the ESW Officer on escalated ESW issues including appeals regarding Occupational and Non-Occupational Health Care Benefits entitlement.

Collaborate with employees, union representatives, supervisory staff, insurance carriers and health care providers in proactive and confidential management of occupational and non-occupational absences.

Facilitate and create individual accommodation plans/modified work plans to ensure timely intervention and meet all legal and collective agreement/terms and conditions obligations.

Communicate with SBCI, WSIB, Legal, EAP, outside resources and companies to support collection and dissemination of accurate information and documentation.

Meet regularly with the Employee Support and Wellness Officer(s) to review caseload and establish adjudication service metrics

Demonstrated experience in facilitating and charting claim documentation on early and safe return to work and/or attendance improvement adjudication

Other duties as assigned

**Qualifications**:
Post-secondary diploma/degree related to Business/Human Resources, Healthcare, Kinesiology, Occupational Therapist, Rehabilitation with three years of adjudication or case management experience in a multi-unionized environment; or equivalent combination of related education with progressive years of experience in disability management

Thorough understanding of the Human Rights Code



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