Account Coordinator

2 weeks ago

Toronto, Canada Strategic Site Selection Full time

**WE’RE HIRING**

**_Who we are_**

Strategic Site Selection is Canada’s leading independent Hotel and Venue Sourcing company. Over fifteen years established, with clients ranging from large National Associations to Fortune 500 corporations, our business thrives on our people. Our culture demands dedication, integrity, intelligence, and resiliency.

The heartbeat of our brand includes growth, creative ideation, personal care, passion for planning, empathy, kindness, and care for each other. We provide a flexible work environment, while being challenged, forward thinking, and fun. We are a fierce driven team. We put our clients first and proudly celebrate a work hard/play hard methodology.

Alongside our rapid growth and expansion, we are committed to investing in the well-being of our people. Unlimited paid time off, flexible hours, and a fresh “work from anywhere” concept are only some of the perks you’ll experience as a member of our team. Join us as our brand undergoes a complete revitalization - celebrating our resilience and recognizing our unrivalled position within the industry.

**_What We Do_**

Strategic Site Selection conducts unbiased and complimentary hotel and venue searches, creating proposals that align to every meeting’s unique requirements. We meticulously plan site inspection itineraries connecting our clients with hotel and destination professionals. We provide value to our clients including expertise, undeniable cost savings and contract protection.

**_What We're Looking For_**

In keeping with Strategic Site Selection’s Mission to provide _The Best Site Selection Experience, _the Account Coordinator will support the Account Management team throughout various stages of the site selection process, including venue sourcing, creating and distributing RFPs, reviewing and processing venue proposals, etc. If you consider yourself a highly resourceful and organized team player, we'd like to meet you

**Position Title**:Account Coordinator

**Position Type**:Full Time (40+ hours per week)

**Position Location**:Remote (work from home)

**Responsibilities include but are not limited to**:

- Assist Account Managers by creating RFPs, accurately summarizing hotel proposals and researching destinations and hotels as needed;
- Assist Account Managers with reviewing contracts as needed;
- Organize and create Site Inspection Itineraries (travel & accommodation) on behalf of the Account Managers;
- Assist with various stages of the sales cycle; checking in with clients pre, during and post-program as needed and assigning/actioning various tasks such as monitoring pickup, initiating and managing relevant partner referrals, and tracking/inputting data into CRM;
- Assist with creating and improving tools and resources used by the Account Manager team, adding value by contributing to the overall betterment of templates, procedures, etc.;
- Assist with social media and marketing initiatives as needed;
- Help negotiate guestroom rates, meeting space and liabilities with the hotels as needed;
- Produce documents, briefing papers, reports and presentations as needed;
- Maintain CRM, including data input, updating contact info, digital filing, etc.;
- The position will be ever developing as the organization grows.

**Position Qualifications**:

- Post-Secondary Diploma in Business Administration or Hospitality;
- 1-2 years’ experience in the meetings & events and/or hotel industry preferred;
- French speaking and writing is an asset;
- Strong computer skills in MS Office, particularly Outlook, Word, and Excel; Salesforce experience an asset;
- Self-motivated with ability to work well both in a team and independently;
- Strong organizational and time management skills with ability to recognize and meet deadlines in a fast-paced work environment;
- Interpersonal skills - ability to deal professionally with individuals both internally and externally while resolving issues and meeting objectives and timelines.

**Core Competencies**:

- Self Starter
- Meticulously detail oriented while being able to see the big picture
- Strong communication skills
- Resourcefulness
- Values the strength of team positivity
- Unparalleled professionalism
- Understands efficiency
- Recognizes value

Strategic Site Selection is proud to be an equal opportunity employer - thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Flextime
- Paid time off
- Work from home

Schedule:

- Monday to Friday

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