Inside Sales

4 days ago

Burnaby, Canada Spartan Controls Ltd. Full time

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

**Summary**:
We are currently seeking an energetic, full-time** Inside Sales** individual for our team in Burnaby, BC or Prince George, BC. In this role, you are responsible for quickly responding to customer inquiries, providing quotations and technical information, entering sales orders and ensuring customer satisfaction throughout the process. This is a great opportunity for anyone looking for a career in a dynamic, customer-centric, technical sales organization. This role will report to the Manager, Application Specialists.

**Role and Responsibilities**:

- Daily interaction with a diverse customer base, providing technical guidance, quotations and order coordination
- Evaluate customer needs, budget, and preferences to determine best-fit solution from our product portfolio. Products include valves, actuators, switches, instruments, gauges, and transmitters
- Provide reactive and proactive updates to customers on order status, changes, and delays
- Establish and nurture strong relationships with customers, internal partners and suppliers
- Engage in proactive and regular follow-up with customers to maximize sales success
- Maintain accurate, organized, and up-to-date records
- Communicate and collaborate with Sales Coordinators, Application Specialists, Account Managers, shop personnel and other internal partners to deliver an exceptional customer experience

**Qualifications and Skills**:

- Post-secondary education related to business, marketing, finance, technology, or engineering preferred
- Experience with SAP an asset
- Logical thinker, ability to solve problems, make decisions, and adapt quickly to changing priorities
- Curious, interested in how things work, mechanical aptitude
- Self-motivated and competitive with entrepreneurial work ethic
- Dependable and accountable, reliable delivery on commitments
- Customer-centric mindset, do-what-it-takes approach
- Customer service or leadership experience an asset (i.e. sales, retail, restaurant, coaching, teaching)
- Well-developed organization and administrative skills, detail oriented
- Excellent communication skills, both oral and written
- Entrepreneurial work ethic

Close Date: February 18, 2024 (11:59 pm PST)

IND123

Requisition ID: 1080

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