Bilingual Specialist, Clients and Markets

3 weeks ago

Toronto, Canada McCarthy Tétrault LLP Full time

**Job Description**:
At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of
_Canada’s Top 100 Employers_ and one of
_Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position can be based out of
**Montreal, Vancouver, Calgary **or
**Toronto**. McCarthy Tétrault employees benefit from a hybrid work environment.

**As a Bilingual Specialist, Clients and Markets, you will be**:

- Proposal and Pitch Support_
- Acting as Proposal Lead for the development of Requests for Proposal (RFPs), Requests for Information (RFIs), Expressions of Interest (EOIs), pitch materials and collateral (in both French and English). This includes leading opportunities originating from clients nationally, and involves understanding the unique aspects of the legal market and collaborating with lawyers in each region to develop client-centric proposals that articulate the firm’s value and market differentiation. Responsibilities include:

- Working directly with Lawyers and members of the Clients and Markets team to draft RFPs, RFIs, EOIs, pitch materials and collateral,
- Organizing and leading kick-off meetings to determine win themes and proposal and pricing strategy,
- Create first drafts using internal content and tools,
- Overseeing and finalizing client-ready RFPs and proposals (including production using our internal print shop and/or submission via procurement sites),
- Ensuring RFPs, proposals and pitches are tracked in the Firm’s business development databases.
- Reviewing procurement sites to identify potential new business opportunities. Working with lawyers on go/no go decisions.
- Leading, organizing and coordinating support for in-person pitches to clients and prospects, including drafting agendas, speaking notes, presentations, hand-outs, and associated credential materials, and facilitating dry-run practices.Leading and coordinating the response development for client reporting requests, including liaising with diverse firm
- stakeholders such as Finance, Inclusion Office, HR, IT, and more.
- Supporting lawyers with time-sensitive client requests for Firm credentials.
- Diarizing follow-ups with lawyers on proposal opportunities and tracking results in Firm databases.
- Providing support with respect to reporting of proposal statistics such as volume, win rate, proposals by industry, etc.
- Working with the Research and Information team to gather and distill client/prospect and industry intelligence to assist lawyers in the proposal process.
- Developing industry
- and practice-focused proposal templates to improve efficiency.
- Content Improvement and Management_
- Undertaking the writing and editing of “stock” proposal content (in both French and English), including differentiators, value propositions, and content related to practice areas, industries and international markets, legal project management, client solutions, value-added services, pricing, and more.
- Updating Firm proposal tool with approved content.
- Providing support and guidance throughout the French translations process, working with our internal Translations team, and reviewing, revising and providing quality control for French proposal content.
- Operational & Project Leadership_
- Ensuring that processes and projects are effectively carried out within our Proposal team.
- Leading and supporting efficiency projects related to the continual upgrading and enhancement of our tools, content and processes.
- Developing and/or updating training tools and resources for the Proposal Team.
- Other responsibilities_
- Providing proposal process and development training to new employees and onboarding new Proposal Team members.
- Providing input and guidance on French-language client-facing communications.
- Providing support and input as needed on other important writing assignments critical to marketing and business development.
- Bachelor’s degree in business, marketing, communications or related field.
- Minimum of 5 years of relevant business experience, ideally with 2 years in a large professional services organization.
- Professional maturity, including strong interpersonal skills, tact and discretion.
- Fully bilingual (French and English) in both oral and written communication skills.
- Excellent organizational skills. Ability to handle multiple tasks simultaneously and set priorities with challenging deadlines.
- Ability to complete designated tasks in a systematic and logical way, with great attention to detail.
- Ability to work in a demanding, fast-paced environment.
- Exceptional attention to detail in writing, editing, and budgeting.
- Ability to be flexible and adaptabl

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