Ocean Carrier Account Executive

2 weeks ago

Vancouver, Canada HMM America Shipping Agency,Inc. Full time

**About HMM America Shipping Agency**:
HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated and other specialized cargo.

HMM is currently ranked Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks and offices around the world. HMM is highly regarded as one of the world's top integrated-logistics companies with a commitment to operational excellence by our team of industry professionals and state of the art technology.

**GENERAL POSITION OVERVIEW**:
The Account Manager is an outside sales position responsible for selling HMM’s transportation services to customers within the designated geography. The primary responsibility is to develop customer business relationships both with the existing account base and develop new accounts in order to secure business for the import/export trade lanes as assigned. Functions also include negotiating contracts/rates, problem solving and handling daily account requests. An Account Executive is responsible for reporting market and account activity to the sales manager as well as meeting weekly sales targets and other Key Performance Indicators (KPI’s) that are set by Regional Management. The Account Executive is expected to maintain a professional image at all times that best represents HMM.

**ESSENTIAL JOB FUNCTIONS/DUTIES**:

- Outside sales calls
- Customer contact in all face-to-face & non-facing manners
- Verbal/written communications with both internal colleagues and external customers
- Rate/service contract management work with pricing & trade group
- Ensure service contracts are managed & updated properly with inside sales representatives.
- Review weekly KPIs and performances to ensure maximum lifting and revenue for the accounts
- Attend weekly meetings and preparing weekly preplans and post-plans
- Promptly submit all business-related expenses
- Market Reports - weekly or as required
- Pursue past due accounts and work with finance/accounting group
- Performs other duties as assigned.

**QUALIFICATIONS**:
**ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES**:

- Be enthusiastic and passionate and general willingness to assist others around you.
- A strong business acumen.
- Sales background is preferred and understanding sales cycle is essential.
- Should also be goal-oriented and be relentless in terms of pursuing opportunities.
- Should understand dynamics of basic negotiations.
- Basic understanding of business and sales/marketing is essential.
- Understanding international business and global trade
- Any knowledge of ocean shipping on either import or export is extremely helpful.
- Outstanding knowledge of MS office; knowledge of CRM and other TMS software is a plus.
- Must have a driver's license and car which meets company standards.
- Must also be willing to travel outside the territory if required.

**EDUCATION AND EXPERIENCE**:

- High School diploma or GED required; Bachelor’s degree in business, sales, marketing, global logistics, or maritime preferred
- Requires at least 2 years of customer facing outside sales experience
- Prefers at least 3-5 years of sales experience with ocean carriers, global logistics, or international trade

**ENVIRONMENT / EQUIPMENT / PHYSICAL DEMANDS**:

- Nothing in this position description restricts management’s right to assign or reassign essential and non-essential duties and responsibilities to this position at any time.
- May require some travel ranging from 0-20% travel depending upon territory.

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