Director, Kyc Delivery Lead

5 months ago

Toronto, Canada BMO Financial Group Full time

100 King Street West Toronto Ontario,M5X 1A1
- Know Your Customer strategic initiatives experience is a MUST HAVE

Immediate need for the KYC Delivery Leader to deliver and support the technology strategy & solution for the critical KYC function that is part of Client Onboarding. Responsible for the end-end delivery of KYC tech changes focused on regulatory/ audit/ stabilization/ strategic requirements, system integration changes, testing, release management and production issue management/ fixes; Co-ordination across all Tech (CM & Enterprise) and business teams involved to facilitate end-end implementation, integration, manual/ automated testing, releases and post production issue management. Investigate and identify strategies to automate and optimize business processes to drive operational efficiencies. Focus on future KYC solution as it integrates with the overall Client Lifecycle Management strategy. Manages team of business analysts, testers and SMEs to deliver business and strategic priorities.

Aligns technology requirements and solutions to a real business need, meets essential quality standards, and ensures approval by all relevant stakeholders. Acts as a consultant to business partners in collaboration with the project team in strategy and planning sessions (e.g. multi-year and annual plans), reviews, or inspections to ensure the quality of work products. Promotes new processes and methodologies, emerging technologies, and agile, and aligns to the unique project team requirements.
- Provides thought leadership in the development of new ideas, processes and emerging technology.
- Delivers and supports the technology strategy & solution for the critical KYC function that is part of Client Onboarding.
- Responsible for the end-end delivery of KYC tech changes focused on regulatory/ audit/ stabilization/ strategic requirements, system integration changes, testing, release management and production issue management/ fixes;
- Co-ordination across all Tech (CM & Enterprise) and business teams involved to facilitate end-end implementation, integration, manual/ automated testing, releases and post production issue management.
- Investigates and identifies strategies to automate and optimize business processes to drive operational efficiencies. Focus on future KYC solution as it integrates with the overall Client Lifecycle Management strategy
- Identifies emerging issues and trends to inform decision-making.
- Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
- Leads the development of IT strategy by understanding business processes, policies, information and information systems.
- Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
- Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
- Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
- Presents and communicates at all levels within IT and across businesses / groups.
- Completes root-cause analysis to determine underlying causes and participates in problem resolution for complex issues at all levels.
- Identifies opportunities to strengthen the IT consulting capability (e.g. shares expertise to promote technical development, mentors employees, builds communities of practice and networks across technology).
- Builds exceptional relationships with internal and external stakeholders.
- Liaises with the business and the technology development and support groups.
- Aligns business needs to vision/goals to ensure development teams to translate them into detailed design specifications and code.
- Assess project impact, benefits, and risks when scope changes.
- Communicates and engages across stakeholder groups during construction and delivery of solutions.
- Assesses the quality of supporting documentation, including business and process requirements documents, to ensure proper analysis supports recommendations or demonstrate continued alignment to strategic objectives.
- Stays abreast of industry technical and business trends through benchmarking and/or participation in professional associations.
- Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
- Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
- Implements changes in response to shifting trends.
- Broader work or accountabilities may be assigned as needed

**Qualifications**:

- Typically 10+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), a

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