Operations Manager

2 weeks ago


Mississauga, Canada Keurig Dr Pepper Full time

Job Overview:
**Operations Manager**

Founded on the heritage of generations of coffee services entrepreneurs
**Van Houtte Coffee Services** prides itself on offering the highest levels of customer service day in day out. We brew over 1 000 000 cups of coffee every day, in 33 cities from coast to coast. We offer exciting careers and growth opportunities in a dynamic, challenging, ever-changing and fast paced work environment. We are proud to be part of Canada's Top 100 employers and Canada's Top 100 employers for young professionals.

We are currently looking for an
**Operations Manager, **to join our team. This is a key role to ensure our success of our operations
**within the Mississauga area.**

What does this all mean?
- Oversee our delivery and warehouse team composed of delivery and warehouse associates. (10)
- Develop and coach your team on customer service best practices.
- Ensure that all customers are receiving top level service and that service levels are met.
- Maintain positive staff relations through consistent and effective communication including staff meetings, weekly reviews, and one on one communication.
- Make sure relevant administrative procedures are carried out correctly and efficiently in accordance with company policies.
- Collaborate closely with other Associate Manager in the Ontario region to promote team synergy and work collaboration
- This list is not exhaustive. Any other related duties as may be assigned by the Territory Manager._

**Requirements**:
**This role might be for you if**:

- You have strong experience in operations and people management (5 years)
- You have experience in a delivery and warehouse management environment
- You are a good communicator who likes to coach, lead and build high-performance teams
- You have a good understanding of the GTA territory
- You are problem solver who easily navigates through ambiguity and unforeseen situations
- You like planning, optimizing and playing within key performance indicators
- You foster a safe work environment by promoting Occupational Health and Safety policies.

**Our company culture might be for you if**:

- You are a customer first, roll-up-my-sleeves and get-it-done enthusiast.
- You see grey zones, blurry lines and change as an opportunity to improve.
- You chase down solutions to obstacles and revel when faced with challenges.
- You preach teamwork, resourcefulness and entrepreneurial thinking.

Company Overview:
**About Keurig Dr Pepper Canada**

Keurig Dr Pepper Canada is the business name under which Keurig Canada Inc. and Canada Dry Mott’s Inc. operate. From coast to coast, the Company provides a broad range of beverages for every need, available everywhere people shop and consume. Keurig Dr Pepper Canada offers a wide variety of hot and cold beverages marketed under more than 60 flagship brands, including Canada Dry®, Mott’s Clamato®, Van Houtte® and Timothy’s®; as well as Keurig® single-serve coffee makers.



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