Service Representative
3 days ago
**POSITION OVERVIEW**
Sales incented position responsible to utilize SaskTel sales methodologies to proactively identify, research, and contact potential new customers to gain an understanding of their business needs and initiatives. Identifies leads to generate new revenue for Business Sales & Solutions. Develops customer relationships by conducting needs
analyses, creating solutions, proposals, and presentations to secure sales opportunities. Determines, develops, and delivers business solutions, and proposals with a focus on new and emerging technologies. Responsible for establishing and meeting win back and revenue targets.
**TYPICAL DUTIES & RESPONSIBILITIES**
(Not all inclusive or applicable to all assignments)
- Determines customer needs and requirements using proven sales methodologies in a competitive environment. Initiates/prepares sales proposals and recommends optimum solutions to the customer. Utilizes support personnel as required.
- Develops and leverages strategies to identify high potential customers.
- Conducts cold calls to obtain key information from targeted prospects.
- Manages and tracks prospects including identifying decision makers, timelines, specific qualifications, enters data accurately and consistently into Salesforce CRM and other tracking tools.
- Provides customer and prospect knowledge to Account Executives, Account Representatives, Service Representatives and Sales Coordinators as required.
- Delivers business solutions and proposals to fulfill the needs of business customers..
- Develops and maintains a working knowledge of SaskTel's products, services, systems, and pricing options.
**QUALIFICATIONS**
- Certificate in Business Administration, Marketing or Technical Institute Diploma, with working knowledge of current sales techniques typically gained with 1 year in in one of the following areas: Service Representative, Service Technician, Sales Coordinator, Install & Repair, Data Test, or a sales prospecting role OR working knowledge of current sales techniques, typically gained with 2 years in one of the following areas: Service Representative, Service Technician, Sales Coordinator, Install & Repair, Data Test, or a sales prospecting role.
- Successfully demonstrates sales ability in a face-to-face sales environment and ability to present customized solutions.
- General knowledge of two or more of the following:
a) Wireless business services
b) Unified communication, collaboration & voice services
c) Internet, networks & data services
d) Technology Devices e.g., Smartphones, Tablets etc.
e) Smart Services e.g., Smart Wifi, Smart Firewall
- General knowledge of business principles e.g., Finance, Marketing and Communications.
- Excellent verbal and written communication skills and the ability to influence and persuade others.
- Excellent analytical, problem solving and decision-making skills.
- Good planning, organizing, and coordinating skills.
- Valid Driver's License.
**About SaskTel**
LI-POST
-
Customer Service Representative
3 days ago
Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time**Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Service Representative - Regina, SK **Key...
-
POS Helpdesk Representative
3 days ago
Regina, Canada AMPM Service Full timeA causal, fun, professional and culturally diverse work environment. Training & growth opportunities. Competitive salary & benefits package. And much more… We are currently looking for a full-time C-Store POS Helpdesk Representative to join our team, starting immediately. If you have knowledge on NCR StorePoint POS Software, this is an asset. Position...
-
POS Helpdesk Representative
18 hours ago
Regina, Canada A.M.P.M. Service Ltd Full timeA casual, fun, professional, and culturally diverse work environment. Training & growth opportunities. Competitive salary & benefits package. And much more… We are currently looking for a full-time C-Store POS Helpdesk Representative to join our team, starting immediately. If you have knowledge of NCR StorePoint POS Software, this is an asset. Position...
-
Guest Services Representative
2 days ago
Regina, Canada Delta Regina Full timeDelta Hotels by Marriott Regina is looking for a Guest Services Representative to join our team! We’re looking for someone with a passion for customer service that is ready to go above and beyond and wow our guests. We offer our employees a fun and professional work environment with training and career advancement opportunities as well as meaningful...
-
Customer Service Representative
5 days ago
Regina, Canada Kreos Aviation Full time**Kreos Aviation Inc.** **Customer Service Representative** We are currently scouting a member to join our team as a Casual Part-time Customer Service Representative (CSR) for weekends and evenings. FBO CSR’s act as the first impression for all charter, fuel and FBO Customers. The individual in this position must have the ability to provide engaging,...
-
Customer Service Representative
3 days ago
Regina, Canada Kreos Aviation Full time**Kreos Aviation Inc.** **Customer Service Representative** We are currently scouting a member to join our team as a Casual Part-time Customer Service Representative (CSR) for weekends and evenings. FBO CSR’s act as the first impression for all charter, fuel and FBO Customers. The individual in this position must have the ability to provide engaging,...
-
Customer Service Representative
24 hours ago
Regina, Canada Kreos Aviation Full time**Kreos Aviation Inc.** **Customer Service Representative** We are currently scouting a member to join our team as a Full Time Customer Service Representative (CSR) working from 0700-1500 (with flexibility) Monday to Friday. FBO CSR’s act as the first impression for all charter, fuel and FBO Customers. The individual in this position must have the...
-
Customer Service Representative
3 days ago
Regina, Canada REEF Parking Full time**Customer Service Representative** Hours: Full-Time, Monday - Friday, 8AM - 4PM Pay: $17.00 per hour based on experience Location: 1800 11th Ave Regina, SK **Who You'll Work For?** REEF's mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services,...
-
Customer Service Representative
23 hours ago
Regina, Canada REEF Full time**Customer Service Representative** Hours: Full-Time, Monday - Friday, 8AM - 4PM Starting Pay: $15.00 Location: 1800 11th Ave Regina, SK **Who You'll Work For?** REEF's mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and...
-
Customer Service Representative
23 hours ago
Regina, Canada Circle K Full timeStore 4044037: 2108 Albert Street, Regina, Saskatchewan S4P 2T9 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...
-
Chat Service Representative
6 days ago
Regina, Canada Safe Harbour Society Full timeWe are currently searching for a Chat Service Representative. The Chat Service Representative will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients’ websites (via Live Chat software) and will be expected to provide exceptional customer...
-
Product Sales Representative
4 days ago
Regina, Canada ReThink BioClean Sales and Service Full time**Job Summary**: **Duties**: - Identify potential customers and generate leads through cold calling, networking, and referrals - Conduct product demonstrations and presentations to prospective clients - Collaborate with the sales/leadership team to achieve sales targets and objectives - Analyze market trends and competitor activities to identify...
-
Customer Service Representative
2 days ago
Regina, Canada Wil-Tech Industries Ltd. Full time**A.** **Job Identification** Branch Location: Regina, Saskatchewan Area of Responsibility: Sales Department Reports To: Branch Manager Job Title: Customer Service Representative **B.** **Job Summary** Provide high quality customer service through retail, phone, and on-line inquiries while maintaining sound operational practices with inventory, fellow...
-
Guest Services Representative
1 week ago
Regina, Canada Regina Exhibition Association Limited Full time**Status**:Casual **Vacancies**:2 **THE OPPORTUNITY AWAITS YOU** We are looking for customer focused individuals interested in casual work based on your own availability! Shift start and end times vary based on operational requirements. Serving as the first point of contact on visitors and guests to the campus, the Guest Services Representative will be...
-
Guest Services Representative
1 week ago
Regina, Canada Regina Exhibition Association Limited Full time**Status**:Casual **Vacancies**:2 **THE OPPORTUNITY AWAITS YOU** We are looking for customer focused individuals interested in casual work based on your own availability! Shift start and end times vary based on operational requirements. Serving as the first point of contact on visitors and guests to the campus, the Guest Services Representative will be...
-
Customer Service Representative
3 days ago
Regina, Canada Motion Full time**CUSTOMER SERVICE REPRESENTATIVE** Motion is a leading supplier of industrial products, partnering with our teams, suppliers and customers to provide value and simplify their operations. We are looking for talented people to join the team, driving our industry forward. Motion commits to providing the tools and ongoing support to grow your career long term...
-
Inbound Customer Service Representative
1 week ago
Regina, Canada Unified CX Solutions Full time**Inbound Customer Care Representative - Remote** Unified is looking for experienced Call Centre Customer Service Representatives to handle Inbound Customer Service calls from existing customers. - Full-Time positions available between 5am to 9pm - **100% remote position working from home** **Requirements**: - Experience working in a Call Centre Customer...
-
Customer Service Representative
5 days ago
Regina, Canada HBI Office Plus Full timehbi Office Plus Inc. is one of Western Canada's fastest growing office supplies and contract furniture dealers. We are currently seeking an experienced Customer Service Representative to join our Regina branch. If you enjoy serving customers on the phone, thrive on building customer relationships and are driven to succeed, come join our team. Reporting...
-
Customer Service Representative
1 week ago
Regina, Canada EVOLUTION FITNESS REGINA Full timeThe following provides a detailed description of the position of Customer Service Representative. Actual duties performed may vary slightly._ **GENERAL POSITION DESCRIPTION**: The Customer Service Representative greets, assists, and directs members, guests, staff, and callers as they enter or call the gym. Also performs a variety of administrative and...
-
Operations Customer Service Representative
7 days ago
Regina, Canada Intelcom Full timeRide the next mile with us! - Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...