Grad Student Support 3

1 month ago

Vancouver, Canada University of British Columbia Full time

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Grad Student Support 3 (Gr8)

Job Title

Grad Student Support 3 (Gr8)

Department

Student Services | School of Architecture and Landscape Architecture | Faculty of Applied Science

Compensation Range

$4,739.00 - $5,102.00 CAD Monthly

Posting End Date

December 3, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

This position is responsible for providing student support, academic advising, as well as overseeing admissions, and records management for programs within the School of Architecture and Landscape Architecture (SALA). The role includes advising students across all SALA programs with specific oversight to those in the Master of Landscape Architecture (MLA), Master of Advanced Studies in Landscape Architecture (MASLA), Dual Degree (MARCLA), Master of Urban Design (MUD), and PhD programs.

Organizational Status

The Student Services Coordinator reports to the Student Services and Recruitment Manager and works directly with students to provide admissions advice and academic guidance. Works with faculty administration on student related projects and issues. This position liaises with SALA faculty and staff and with staff across UBC, including the Faculty of Graduate and Postdoctoral Studies and UBC Undergraduate Programs and Admissions.

Work Performed

Student Services and Advising
- Provides reception for the SALA MCML office, including assisting with course material, ad hoc room booking, office equipment support and mail processing.
- Advises current graduate students on complex queries concerning degree and promotion/advancement requirements.
- Advises students on fellowship deadlines.
- Investigates and analyzes academic problems and works with the Student Services and Recruitment Manager to find resolutions.
- Interprets and advises students on official Calendar policy, procedures and regulations.
- Functions as the first point of appeal for students with registration issues.
- Provides direction and advice to students regarding course availability, schedules and eligibility.
- Advises exchange and visiting students on registration matters.
- Coordinates student/faculty advisor assignment and MLA vertical studio placement.
- Reviews graduating design project submissions and maintains records.
- Maintains and updates student files and records.
- Prepares student services related forms and monitors their progression through to completion.
- Processes course waivers and transfer credits.
- Performs processing duties related to graduation, such as creating checklists for student graduation, and liaises with the Records department to resolve problem situations.
- Maintains accuracy of student services information on the SALA website.
- Assists the Student Services and Recruitment Manager with graduation and welcome events and presentations.
- Assists with student recruiting events such as job fairs and information sessions.
- Assists with coordinating studio reviews, study abroad trips, field courses, and program events.
- Assists the Student Services and Recruitment Manager with summer programming including Vancouver Summer Program (VSP) and SALA Design Discovery
- Performs other related duties as required.

Admissions Processing
- Interprets complex inquiries to provide information and guidance to current and prospective students regarding routine and non-routine admission requirements, college transfers, appeal procedures, registration, course changes and other related academic policies and procedures.
- Evaluates transcripts, including international transcripts, against admission requirements, based on faculty policy. Unique and unusual cases are referred to the Student Services and Recruitment Manger.
- Assists the Admissions process with the program chair and faculty committee.
- Explains unfavorable decisions and university policies to applicants who have been refused admission to a SALA program.
- Performs other related duties as required.

Student Awards and Scholarships
- Evaluates transcripts as needed.
- Communicates internal award decisions to students.
- Participates in the organization of the annual Awards and Graduation receptions for the programs.

Consequence of Error/Judgement

Judgment requires a thorough knowledge of the policies and procedures of the University and the Unit in order to provide effective services and resolve complex problems. Errors in screening applicants or providing poor or inadequate admissions advice may result in an applicant not being able to obta

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