Assistant Support Services Manager

4 weeks ago


Burnaby, Canada Aramark Full time

Come join our Aramark team at AgeCare Harmony Court in Burnaby, BC. Be part of a management team, delivering food and nutrition services for employees and residents of this vibrant seniors living home and long-term care facility. Enjoy the satisfaction of knowing each day you are making a difference in a senior's life through your attention to detail, sense of hospitality and a commitment to Aramark & Provincial health & safety standards. Come watch your career grow with Aramark Canada.

**Responsibilities**:
**Leadership**
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations

**Client Relationship**
- Identify client needs and communicate operational progress

**Financial Performance**
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

**Productivity**
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control

**Compliance**
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

**Additional Responsibilities**
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

**Qualifications**:

- Excellent communication skills both verbal and written.
- Word, Office and Excel knowledge is required
- Must successfully complete the required training program within the defined probationary period.
- Must have the ability to communicate effectively with residents, customers, and co-workers.
- Must have the physical capabilities required for light lifting and constant walking.
- In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment.
- Must provide clear Criminal Record Check
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Minimum 2-year College Diploma with a Management, Hotel/Restaurant or Dietetic specialty.
- Food Safe Certification an asset.
- Cooking certification not required but an asset.
- 2 to 3 years’ experience in Management or Supervision in a Healthcare environment.

**Education**:
**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark



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