Talent Development Manager

3 months ago

Vancouver, Canada Article Full time

**Description**:
Hi there, we’re Article. Since 2013, we have been reinventing the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as a **Talent Development Manager**, you'll lead the Talent, Learning & Development function and be a key member of the People & Culture (P&C) leadership team.

**Why We Need You**:
The Talent and Learning Development function is in the business of skills development. It provides competitive companywide talent development services and products to internal customers, including Particle training, leadership development, onboarding materials, career track infrastructure, performance review infrastructure, succession planning, and training solution options and project materials.

You will be responsible for leading and designing our new Leadership Development programs, providing you with valuable access to senior leaders. In this role, you'll continue to build on our learning projects and programs, including kicking off our LMS vendor review, revamping our onboarding programs, and contributing to a range of other impactful projects.

**Why Article?**

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.

**About the Team**:
We are a hybrid team which means you will required to work in the office 3 days per week. Tuesday and Thursday are in the office while the other day is of your choosing.

You'll lead a team of 2, and you'll be the 5th member of the P&C Leadership team - which operates as a high-trust, supportive team, that gets things done.

We engage in cross-functional work and collaborate regularly with the P&C leadership team, benefiting from valuable input and healthy challenges. We foster a culture of open communication in an environment that encourages team members to ask questions and stay curious on the notion that no idea is a bad idea. It is very important to our team that we come together to problem-solve and look for ways to improve our workflows and processes so we can learn from each other's experiences

**What You’ll Do**:

- Develop overall talent development strategy, annual operating plans, and investment briefs that support broader P&C and Article objectives
- Offer a catalog of competitive products and services in the internal skills development business
- This includes market assessments, capacity planning, and continuous improvement and rationalization
- Oversee a small team of learning and development professionals, driving high team performance by setting expectations, giving feedback, coaching, training, and developing strategic workforce plans
- Contribute to overall P&C department plans, strategies, and thought leadership as a member of the P&C Leadership team
- Develop and adhere to product and service contracts with internal customers (e.g. Corporate, Logistics Excellence, Customer Care)
- Select and manage the systems and tools needed to deliver on contracts, including but not limited to a learning management system (LMS), learning authoring tools, and talent development platforms
- Foster strong cross-functional relationships with senior leaders and function owners to drive the effective delivery of Learning and Development products and services and contribute to high-performance cross-functional teamwork to deliver on projects
- Lead the design and development, and transition to operations, of our new leadership development program (Remarkably Better Leadership), including implementation of succession planning
- Develop and improve upon function best practices, leveraging expertise in talent development
- Facilitate training courses/workshops in person and virtually
- Manage workflow effectively within the function, including the use of KPIs to evaluate the success of all products and services (e.g. CSAT scores), and produce quarterly reporting
- Develop and implement communications and change management plans that support LDV function initiatives
- Manage external vendor relationships and contracts for Learning and Development tools and services
- Manage the function expenses and internal revenues to budget
- Track and mitigate talent development-related risks
- Stay aware of new trends and tools in skills development

**Who You Are**:

- Proven work experience in a talent and learning development role in a fast-paced environment at a mid to senior-level
- 1+ years of experience leading small teams
- 5+ years of experience designing, developing, delivering, and evaluating training in a corporate environment, including leadership development programs
- 5+ years of experience developing talent development programs throughout the employee lifecycle, e.g. onb

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