Quality Control Supervisor

1 week ago

Hamilton, Canada Metlspan Nucor Full time

**Position: Quality Control Supervisor**

BASIC FUNCTIONS:
The Quality Control Supervisor is responsible for driving our quality strategy to achieve “world class” quality by involving leadership from all departments. This will be done using effective communication, both verbal and written, leading the quality meetings, and strengthening our builder partnerships. They will encourage the quality team to respond quickly to claims to minimize cost impacts for our customers and TrueCore. They will be intimately involved in back charge negotiations and guide the quality team to find mutually agreeable solutions to the problems our customers are facing. They will be involved in the investigative process of solving problems by working with teammates and customers reviewing file information, shop drawings, and erection drawings as necessary. Additionally, the Quality Control Supervisor will be responsible for initiating the solution to the problem or issue being faced at the jobsite. This involvement may include pro-active site visits and involving several teammates from other departments. They will be expected to identify trends and recommend solutions. They will also be required to track metrics critical to the success of our quality program and share them monthly with the leadership team. Above all, the Quality Control Supervisor will ensure that all teammates on the quality team are working safely.

MINIMUM QUALIFICATIONS:

- Minimum of 3 years of experience in Quality Control or Quality Assurance departments in a manufacturing environment.
- High School Diploma
- Proficiency in Microsoft Office programs.
- Experience with instrument calibrations, record keeping and document control.
- Experience in Quality Manual Design and Maintenance.
- Experience with external agency periodic audits.
- Ability to travel to jobsites on short notice.

IDEAL CANDIATE:

- Post-secondary education in quality.
- Polyurethan experience.

SELECTION CRITERIA:

- Teamwork - working as part of a coordinated effort with others to achieve a common goal. This includes encouraging and building mutual trust among team members to ensure alignment on quality processes and initiatives.
- Leadership Presence and Courage - Willingness and confidence to have immediate and direct conversations on critical alignment issues such as teamwork, building relationships, initiating and supporting change. This includes the willingness to face adversity and conflict.
- Communication Skills - The ability to give full attention to what others are saying and communicating information frequently and consistently so that others will understand, excellent interpersonal skills with the ability to express thoughts and ideas verbally and in writing to effectively communicate key information.
- Builds Customer Relationships - The ability to build and maintain strong customer relationships, both internal and external, that assist in “taking care” of their needs.
- Problem Solving - The ability to creatively reduce quality costs, improve processes, manage the challenging aspects of issues on the panel line and problems in the field, and handle the pressures of tough deadlines while remaining calm.
- Time Management - Has the ability to prioritize, delegate as needed, make tough decisions, set appropriate goals for the team, the ability to solve problems, think strategically, and manage a daily and weekly schedule.
- Quality Control Analysis - Familiarity with quality control audits on an industrial level. Working knowledge of the various tools and instruments used in a manufacturing environment that ensures quality of the product being produced.

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Work Location: In person

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