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Control Centre Supervisor

4 weeks ago

Hamilton, Canada Telecon Inc Full time

Job Location:
**Hamilton**
- State/Province:
**Ontario**

Telecon is looking for an energetic and career minded individual to join our growing team as a Control Centre Supervisor. This role will be based out of our Hamilton location.

The Control Centre Supervisor is responsible for supporting operations by working with Field staff and other Administrative staff to ensure all day to day administrative and coordination tasks of the team are executed.

**YOU WILL HAVE THE OPPORTUNITY TO**:

- Assist in overseeing the day to day operations of Control Centre team
- Manage priorities to meet department goals
- Escalate issues to the Director or PMO for resolution as required
- Optimize and create efficiencies in work processes and resources
- Establish Key performance indicators as needed for operation decisions
- Assist in the weekly payroll process
- Responsible for production of various reports on a weekly and monthly basis
- Other administrative functions as required
- Any and all other duties as assigned in order to meet Company objectives.

**THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES**:

- Minimum of 5 years of administrative work experience required
- Minimum of 2 years of supervisory/management experience an asset
- Previous experience in the construction industry preferred
- Excellent communication skills both written and verbal with the ability to communicate at all levels of the organization
- Proficiency with Microsoft Office suite of products; specifically, strong excel skills
- Experience with Quick base an asset
- Excellent planning, time management and organizational skills
- Strong leadership skills
- Strong problem-solving skills.

**_IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION_**

****

**AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.**

**_ What we have to offer:_**
- Industry-leading healthcare - possibility of Dental plan with employee participation
- RRSP program with matching company contribution
- Employee assistance program - if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

**Here are the extras that make the difference**:

- A dynamic work environment where you can develop your potential - Training provided for technical positions
- Health & Safety first: this is our number one priority
- Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.

**WELCOME TO TELECON**

From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class, cost-effective and time-saving services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.
- YouTube: Groupe Telecon Group