Travel Consultant

4 weeks ago

Scarborough, Canada Ingrid's Travel Full time

In times of great change for some in the travel industry, Ingrid’s Travel continues to see incredible growth. Now we’re looking for the very best talent to join our team

**What we look for**

We only recruit the very best, most experienced travel professionals in the industry. The type of agent we look for are:

- Experienced travel professional with a solid background in travel and a commitment to superior customer service
- Be highly motivated and an expert in selling travel
- Ability to adapt to a constantly changing travel industry
- A keen eye for attention to detail
- Have a positive attitude
- Share our family values

**Position, Duties/Responsibilities**

As Senior Travel Consultant, you shall provide customers with creative and timely travel solutions, using available tools and technology and perform such duties and responsibilities:

- Promote, maintain and deliver the highest level of customer service
- Be a good seller - persuasive, positive and perceptive
- Be able to gain the customer’s trust
- Be organized, flexible and committed
- Be a solution provider
- Be professional and well represented
- Proactively sell ancillary services to customers e.g. Pre/Post Hotels, Car Rental, Attractions, Airport Parking and Lounge, Insurance etc.
- Expert in booking leisure travel including but not limited to; Bespoke Itineraries, Packaged Holidays, Group Travel, Cruise, Destination Weddings & Honeymoons, Insurance

**Minimum Requirements**
- 5 years, work experience in a Canadian travel agency
- Sales of $300,000
- TICO Certified
- Exceptional written and oral communication skills
- Computer proficiency and the ability to quickly learn new systems
- Knowledge of QuickBooks Desktop would be an asset
- Post-secondary education in Travel and Tourism, or related field would be an asset
- Must be eligible to work in Canada

**Schedule**

Our regular business hours are 10:00 am to 5:00 pm Monday to Friday and 10:00 am to 3:00 pm Saturday. The days and hours worked may vary and have to change depending on the needs of the business.

**About Us**

We are a family-run company that has been operating since 1983. Our business model is based on relationships, retention and referrals. It’s a simple model that has served us well for over 39 years; and the reason our customers keep coming back year after year, again and again (and again). We are proud of the fact that we are a completely independent travel agency. Our independence makes us unique; it makes us special; it means we have the freedom to sell what our customers really want. Unlike most travel agencies we're not bound to contracts with major airlines, hotels and other travel providers, giving us the freedom to create travel packages that suit the customer not a corporate agenda. At Ingrid’s Travel, we live and breathe travel. We're proud to go that little bit further than anyone else to deliver the perfect holiday experience for every single customer. So, if you’re passionate about travel, care about people and take pride in what you do then we’d love to hear from you

**Location**

1822 Whites Road, Unit 26, Pickering Ontario, L1V 4M1

**Our Commitment**

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). We will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$25.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Besides English, what other languages do you speak fluently?

**Experience**:

- Canadian travel sales: 5 years (required)

Licence/Certification:

- TICO Certificate (required)

Expected start date: 2023-02-01

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