Travel Consultant

4 weeks ago

Scarborough, Canada Ingrid's Travel Full time

Are you a seasoned travel professional with a passion for crafting unforgettable journeys? Do you thrive on delivering exceptional customer service and creating tailor-made experiences that exceed expectations? If so, we invite you to embark on an exciting new adventure with Ingrid's Travel.

**What we look for**

We only recruit the very best, most experienced travel professionals in the industry. The type of agent we look for are:

- Experienced travel professional with a solid background in travel and a commitment to superior customer service
- Be highly motivated and an expert in selling travel
- Ability to adapt to a constantly changing travel industry
- A keen eye for attention to detail
- Have a positive attitude
- Share our family values

**Position, Duties/Responsibilities**

As Senior Travel Consultant, you shall provide customers with creative and timely travel solutions, using available tools and technology and perform such duties and responsibilities:

- Promote, maintain and deliver the highest level of customer service
- Be a good seller - persuasive, positive and perceptive
- Be able to gain the customer’s trust
- Be organized, flexible and committed
- Be a solution provider
- Be professional and well represented
- Proactively sell ancillary services to customers e.g. Pre/Post Hotels, Car Rental, Attractions, Airport Parking and Lounge, Insurance etc.
- Expert in booking leisure travel including but not limited to; Bespoke Itineraries, Packaged Holidays, Group Travel, Cruise, Destination Weddings & Honeymoons, Insurance

**Minimum Requirements**
- 5 years, work experience in a Canadian travel agency
- Sales of $300,000
- TICO Certified
- Exceptional written and oral communication skills
- Computer proficiency and the ability to quickly learn new systems
- Knowledge of QuickBooks Desktop would be an asset
- Post-secondary education in Travel and Tourism, or related field would be an asset
- Must be eligible to work in Canada

**Schedule**

Our regular business hours are 10:00 am to 5:00 pm Monday to Friday and 10:00 am to 3:00 pm Saturday. The days and hours worked may vary and have to change depending on the needs of the business.

**About Us: Where Your Passion Meets Ours**

If you eat, sleep, and breathe travel like we do, you've come to the right place. For nearly 40 years, Ingrid's Travel has been a family-run labor of love dedicated to helping wanderers like yourself guide others on extraordinary journeys.

What drives us isn't just sending people on vacations, but forging deep personal connections through travel experiences tailored uniquely for each customer. By staying independent, we have the freedom to truly listen to our customer‘s travel dreams and craft one-of-a-kind adventures, unrestrained by corporate contracts or agendas.

If you love forming relationships and creating "wow" moments as much as we do, you've found your people. At Ingrid's Travel, we're a family united by our passion for exploration and commitment to delivering the exceptional. Join our team and you'll be empowered to channel your passion into crafting uplifting journeys that leave indelible marks.

For travel enthusiasts who take pride in their work and believe in forging meaningful connections through exceptional service, Ingrid's Travel is the place where your passion can thrive.

**Location**

1822 Whites Road, Unit 26, Pickering Ontario, L1V 4M1

**Our Commitment**

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). We will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

**Job Types**: Full-time, Part-time, Fixed term contract

Pay: $17.00-$25.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- Besides English, what other languages do you speak fluently?

**Experience**:

- Canadian retail travel agency sales: 5 years (required)

Licence/Certification:

- TICO Certificate (required)

Work Location: In person

Expected start date: 2024-05-31

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