Service Dispatcher
5 months ago
**About us**
Frontier Refrigeration and Mechanical Services is a small business in ENERGY_UTILITIES in West St Paul, MB R2P 2W5. We are professional, agile, professional, and our goal is to To add an energetic and extremely organized individual to our team to head up the the Service Dispatch and Office Manager Role posted.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Food provided
- Work-from-home days
- Growth opportunities
Frontier Refrigeration and Mechanical Services Ltd. is looking to add a seasoned HVAC dispatch service manager to our team
Our company has serviced the Manitoba and Southwestern Ontario Marketplace under the same ownership since 1979
We are looking for an individual that has vast experience in the HVAC Service and Installation Industry and is looking for an exciting career interacting with with quality technicians, customers and office management. The individual we require to join our team needs the following qualifications:
- HVAC, Refrigeration and Mechanical experience and or understanding
- Be able to work effeciently in a fast past paced enviroment
- Multitask
- Be proficient with office operating software including Excell, Office, HVAC operating softwares
- Be open to additional training and associated roles when required
- Possess customer relation skillset
- Be punctual
- Organize technician schedules
- Co-ordinate out of town work schedules including scheduling accommodations
- Chair service meetings with technicians management and shop manager
- Arrange yearly service technician call schedules
- Price or estimate minor repair work( in-house sales)
- Safety training an asset
- Handle customer complaints, deal in person with walk in customers
- Additional duties associated with this role
**Salary**: $60,000.00-$70,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Disability insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
**Experience**:
- dispatching: 6 years (required)
Ability to Commute:
- West St Paul, MB R2P 2W5 (required)
Ability to Relocate:
- West St Paul, MB R2P 2W5: Relocate before starting work (required)
Work Location: In person
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