Home Support Project Liaison

4 months ago


Vancouver, Canada Greater Vancouver Community Services Society Full time

This is an excellent opportunity to support a locally based team in a large, non-profit organization located in Vancouver. GREATER VANCOUVER COMMUNITY SERVICES SOCIETY is a multi-service non-profit organization supporting the independence and well-being of the elderly, people with disabilities, and others who require support to retain or regain health and autonomy. Since 1972 the dedicated team at GVCSS has provided compassionate, effective and client-focused care that helps people retain their independence and remain living safely at home. The Home Support Project Liaison is a Full Time Term Position excluded from the union running until March 2025 with the possibility of extension and plays a key role in the Home Support program in liaising and reporting to our home support funder. The Home Support Project Liaison will act as a support to the Home Support Manager in implementing any changes to services for improvement.

**Key Responsibilities**:

- Produce and review monthly actual usage vs billing reports (discrepancy rates), and analyze reports to provide results to funder as per the Schedule of the Home Support contract.
- Develop and review any additional reports necessary for GVCSS to meet criteria to access innovation funds.
- Provide information and recommendations from analysis of reports, for proposals or agreed-upon uses of innovation funds.
- Provide information and recommendations for the improvement of quality and quantity of services beyond innovation fund criteria to the Home Support Manager.
- Support the Home Support Manager in ensuring the necessary scheduling of staff for continuity of care.
- Assist in the transition of Home Support software from Procura to AlayaCare.
- Liaise with funding representative(s) for the project.
- Attend, and represent GVCSS, on any joint project meetings with the funder representative.
- Monitor, report and provide recommendations on staff turnover, recruitment, and retention, as per information provided by GVCSS Human Resources.
- Act as a support to the Home Support Manager in implementing any changes to services for improvement, based on report outcomes.

**Skills and Experience**:

- Post-secondary certificate in a related field, such as health care or administration, or an equivalent combination of training, education and experience.
- Two (2) years of recent related experience or a equivalent combination of education and experience.
- Demonstrated excellent verbal and written communication skills.
- Demonstrated leadership skills.
- Strong organizational, analytical, and problem-solving skills.
- Demonstrated expertise on the use of Microsoft Office Suite and Procura/AlayaCare.
- Ability to organize diverse workload and establish priorities in a dynamic work environment.
- Physical and mental ability to perform all duties of the position.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: $33.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Application question(s):

- Do you have experience using Procura and AlayaCare systems?

Work Location: In person

Application deadline: 2024-09-22
Expected start date: 2024-10-01


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