Customer Service Representative/cashier

6 months ago


Richmond, Canada PLS Cafe and Supply Ltd. Full time

Job Overview:
**Responsibilities**:

- Upsell products or services to customers based on their needs
- Analyze customer feedback and data to improve the customer experience
- Perform data entry tasks accurately and efficiently

**Requirements**:

- Excellent communication skills in English, plus Cantonese or Mandarin.
- Strong customer service orientation with the ability to handle challenging situations professionally
- Previous experience in sales or customer service is preferred
- Multilingual abilities are advantageous
- Proficient in data entry and basic computer skills

**Job Types**: Full-time, Part-time

Pay: From $16.75 per hour

Expected hours: No less than 12 per week

**Benefits**:

- Company events
- Dental care
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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