Customer Service Representative/cashier
6 months ago
Job Overview:
**Responsibilities**:
- Upsell products or services to customers based on their needs
- Analyze customer feedback and data to improve the customer experience
- Perform data entry tasks accurately and efficiently
**Requirements**:
- Excellent communication skills in English, plus Cantonese or Mandarin.
- Strong customer service orientation with the ability to handle challenging situations professionally
- Previous experience in sales or customer service is preferred
- Multilingual abilities are advantageous
- Proficient in data entry and basic computer skills
**Job Types**: Full-time, Part-time
Pay: From $16.75 per hour
Expected hours: No less than 12 per week
**Benefits**:
- Company events
- Dental care
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
- Overtime pay
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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