Manager, Revenue

7 months ago

Victoria, Canada Capital Regional District Full time

**Manager, Revenue**:
**Position Purpose**
This position is responsible for overseeing the revenue functions of the Capital Regional District (CRD), including management of the Utility Water Billing Customer Service team, the Revenue Analyst and the CRD printshop operations. The responsibilities of the Revenue Manager are broad, encompassing all revenue functions including tax assessment (requisition and parcel tax), utility rates (water and sewer), permit fees, recreational centers and landfill fee management.

The Revenue Manager reports to the Controller and is responsible for standardization of revenue-related policies and procedures to ensure best practices are followed. This position serves as the finance lead for the modernization of revenue business processes and updates to financial systems.

**Key Accountabilities/Position Outcomes**
- Plans and provides oversight for retail and bulk water utility billing and related collections.
- Establishes best practices and continuous improvement in process and policy implementation.
- Forecasts revenue trends along with fee reviews for CRD revenue areas, including recreational centers and the Hartland landfill.
- Manages the Utility Water Billing Customer Service team and the Revenue Analyst, handling personnel actions such as hiring, promotion and other personnel matters.
- Fosters a positive work culture by setting clear objectives and performance expectations, assessing training needs, and providing essential support for staff development.
- Delivers monthly revenue reports to the Controller, detailing revenue metrics and accounts receivable status updates.
- Administers and updates revenue bylaws, ensuring compliance and modernization as necessary.
- Researches and interprets legislation ensuring efficient operations through reliable performance in accounting, collections, and preparation of bylaws and revenue internal controls.
- Collaborates with other divisions to ensure integrated approaches to interrelated processes and initiatives.
- Leads special projects as assigned, such as initiatives on Developer Cost Charges revenues and modernization of payment methods.
- Undertakes additional financial management duties as required.

**Additional Information**
- None

**Qualifications**
- A minimum of 5 years' directly related experience
- An equivalent combination of education and experience
- A minimum of 2 years' supervisory experience

**Certifications**
CPA Designation

**Role Specific Knowledge, Skills, and Abilities**
- In depth understanding of accounting functions.
- Proven ability to meet deadlines and complete work independently with a high degree of accuracy.
- Demonstrated skills in developing and implementing business process improvements to enhance fiscal accountability.
- Capable of building and maintaining close working relationships, facilitating collaboration with staff, other departments, and stakeholders.
- Ability to create and report on key performance indicators (KPIs) for the CRD revenue functions.
- Leadership and supervisory experience, demonstrating team-oriented leadership with high integrity and strong business ethics.
- Excellent verbal and written communication skills
- Strong working knowledge of MS Office, including intermediate to advanced use of Excel, and accounting software packages such as SAP.
- Ability to take responsibility for resolving issues with staff, technical support, software providers, and vendors.
- Exercise sound judgement, tact, and discretion when handling confidential matters or negotiating terms with external partners and must demonstrate exceptional customer service in interactions with other divisions and the public.
- Strong communication and collaboration skills are essential to maintain productive relationships and facilitate effective information sharing across the organization.

**APPLICATIONS**

Education : Bachelor’s degree
Experience : 5 years or more

  • Team Lead, Revenue Management

    2 months ago

    Victoria, Canada BC Ferries Full time

    Job Description: **TEAM LEAD, REVENUE MANAGEMENT** Victoria **The Opportunity** The Tariff and Revenue team is responsible for over two thirds of the business revenue. As the Team Lead on the Tariff and Revenue Team, you are responsible for executing plans for Revenue Management, leading implementation and day to day operation of Revenue Management...

  • Revenue Management, Team Lead

    1 week ago

    Victoria, Canada BC Ferries Full time

    Job Description: - “We connect communities and customers to the people and places important in their lives”_ **TEAM LEAD, REVENUE MANAGEMENT** Victoria (Head Office) As a Team Lead, Revenue Management in Finance department, you will play a leadership role in developing and operationalising BC Ferries’, Fare Flexibility and Revenue Management...

  • Reservations & Revenue Manager

    1 day ago

    Victoria, Canada Hotel Grand Pacific Full time

    The Hotel Grand Pacific is recruiting a Reservations & Revenue Manager to join its team. Located on Victoria’s beautiful inner harbour, we are a proud member of the Preferred Hotels and Resorts collection. A full-time position, this is an exciting opportunity for someone with extensive reservations experience and great management skills to lead a team to...

  • Analyst, Revenue Management Data

    2 months ago

    Victoria, Canada BC Ferries Full time

    Job Description: **ANALYST, REVENUE MANAGEMENT DATA** 6-Month Term Certain Victoria **The role** We are looking for an Analyst, Revenue Management Data to join our Tariff and Revenue team. As an Analyst, you play a critical role in supporting Strategy and Planning teams by analyzing and interpreting traffic data to drive strategic decision-making. You...

  • Analyst, Revenue Management Data

    2 months ago

    Victoria, Canada BC Ferries Full time

    **ANALYST, REVENUE MANAGEMENT DATA** 6-Month Term Certain Victoria **The Role** We are looking for an Analyst, Revenue Management Data to join our Tariff and Revenue team. As an Analyst, you play a critical role in supporting Strategy and Planning teams by analyzing and interpreting traffic data to drive strategic decision-making. You are responsible for...

  • Coordinator, Revenue

    7 months ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority ( Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting...

  • Assistant Reservations

    2 weeks ago

    Victoria, Canada Hotel Grand Pacific Full time

    Following a promotion, the Hotel Grand Pacific is seeking a new Assistant Reservations & Revenue Manager. An independent luxury hotel located in Victoria’s beautiful inner harbour, we are a proud member of the Preferred Hotels and Resorts collection. This is an excellent opportunity for someone currently in a supervisory front desk or reservations role who...

  • Assistant Reservations

    2 weeks ago

    Victoria, Canada Hotel Grand Pacific Full time

    Following a promotion, the Hotel Grand Pacific is seeking a new Assistant Reservations & Revenue Manager. An independent luxury hotel located in Victoria’s beautiful inner harbour, we are a proud member of the Preferred Hotels and Resorts collection. This is an excellent opportunity for someone currently in a supervisory front desk or reservations role who...

  • Revenue Management, Pricing Analyst

    1 week ago

    Victoria, Canada BC Ferries Full time

    Job Description: - “We connect communities and customers to the people and places important in their lives”_ **PRICING ANALYST** Victoria As a Pricing Analyst in the Treasury department, you will provide support to management and senior executives in defining, developing and implementing price changes, and price promotions. You will also participate...

  • Accounting Associate

    2 weeks ago

    Victoria, Canada Royal Roads University Full time

    Under the general direction of the Manager, Accounting, the Accounting Associate (Revenue) is primarily responsible for the preparation of non-student revenue invoicing; maintaining the sales order module and other invoicing systems; invoice filing systems; posting and responding to payment inquiries from customers; deposit reminders and collections. The...

  • Clk 15r

    3 months ago

    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 15R - Revenue And Collection Analyst- Position Classification- Clerk R15- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $59,015.56 - $66,749.47 annually- Close Date- 10/20/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry of Finance-...

  • Event Manager

    7 months ago

    Victoria, Canada Inn at Laurel Point Full time

    **Summary of Position**: The Event Manager is responsible for leading the event department and has a mandate to drive revenue in both food and beverage and ancillary revenue sources. This position is responsible for servicing conferences, events and implementing strategies, policies and procedures to improve all services provided in the event department...

  • Sales Manager

    7 months ago

    Victoria, Canada Victoria Marriott Inner Harbour Full time

    Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5000 square feet of meeting space, this hotel is committed to providing exceptional and personalized...

  • Event Manager

    4 months ago

    Victoria, Canada Inn at Laurel Point Full time

    **Job Title**:Event Manager **Job Status**:Permanent, Full-Time **Start Wage**:$72,000 per annum **Summary of Position**: The Event Manager is responsible for leading the event department and has a mandate to drive revenue in both food and beverage and ancillary revenue sources. This position is responsible for servicing conferences, events and...

  • General Manager

    3 days ago

    Victoria, Canada MARRIOTT VICTORIA INNER HARBOUR Full time

    We are currently searching for a General Manager for the Marriott Victoria Inner Harbour, ideally located in downtown Victoria. The hotel offers 236 guestrooms featuring Four-Diamond Marriott elegance including floor-to-ceiling windows with a stunning view. The hotel's food and beverage excellence is defined by their on-site signature restaurant Fire & Water...

  • Event Manager

    7 months ago

    Victoria, Canada Inn at Laurel Point Full time

    **Summary of Position**: The Event Manager is responsible for leading the event department and has a mandate to drive revenue in both food and beverage and ancillary revenue sources. This position is responsible for servicing conferences, events and implementing strategies, policies and procedures to improve all services provided in the event department...

  • Territory Manager

    1 week ago

    Victoria, Canada BCLC Full time

    **Overview**: BCLC’s two offices are located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk’emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honour and respect the...

  • Marketing Manager

    5 days ago

    Victoria, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**25003842 **Job Category**Sales & Marketing **Location**Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada, V9A 0G1 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Promotes on-brand messaging to customers through traditional, digital, and social...

  • Franchised Sales Manager

    4 days ago

    Victoria, Canada Marriott International, Inc Full time

    **Job Number** 23024255 **Job Category** Sales & Marketing **Location** The Westin Bear Mountain Golf Resort & Spa Victoria, 1999 Country Club Way, Victoria, BC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent franchisee,...

  • Publisher Manager

    2 months ago

    Victoria, Canada Buyerlink Full time

    This is an in-person role at our office in Victoria, BC **You will** - Develop and maintain strong relationships with a portfolio of publishers. - Identify and onboard new publishers to expand the network. - Negotiate and manage publisher contracts, ensuring optimal revenue generation. - Analyze publisher performance metrics to identify opportunities for...