Manager, Procedures

3 weeks ago


Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Manager, Procedures & Regulatory Initiatives

**What is the opportunity?**

Lead the creation and maintenance of procedures and job aids to support day-to-day operational activities for Royal Trust employees. Act as regulatory point person on projects/initiatives that impact Royal Trust and as a bridge between the National Initiatives team and the Professional Practice Group (“PPG”) on regulatory projects. Responsible for oversight of regulatory/compliance control items and special projects as needed.

**What will you do?**
- Manages all procedural changes related to the administration of trusts, agencies and specialized trust services, in consultation with the relevant business group.
- Manages content of RBC Policy & Procedure Library (PPL) as it relates to procedures
- Manages content of the Procedures, Procedure Resources and relevant Forms & Checklists sections of RTnet
- Manages the identification and documentation of procedure requirements as a result of changes to:

- Organizational structure
- Compliance and legal requirements
- Business practices
- System changes
- Risk monitoring activities by the Compliance Group
- Oversees the communication of new and revised procedures,
- Creates and revises procedures to reflect changes in processes and organizational structure, including translation
- Manages the oversight of Regulatory / Compliance Controls items, including but not limited to (CDIC - Senior Officer Annual Reporting, FBAR, Business Continuity, Attestations - FATCA/CRS, Access Reviews, CDIC on behalf of Royal Trust)

**What do you need to succeed?**

**Must Have**
- Advanced knowledge of estate, trust and agency law and related taxation;
- Strong understanding of policy, administration procedures and RT systems;
- Excellent research and writing skills;
- Presentation skills;
- Experience in development and delivery of technical training materials;
- Willingness to participate in continued learning.

**Nice to Have**
- Fully Bilingual (English & French)
- Learning on the Fly
- Dealing with Paradox
- Priority Setting

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies

WMRT

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-02-14-08:00

**Application Deadline**:
2023-02-28-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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