Floor Manager

4 days ago

Burnaby, Canada OAK+FORT Full time

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

**Sales Generation**
- Meet minimum sales requirements based on store volume
- Provide exceptional client experience by executing OAK+FORT Sales Culture
- Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
- Respond and appropriately resolve customer complaints and service opportunities

**Staff Development**
- Provide timely feedback and active informal training to staff
- Inspire and motivate team through demonstrating leadership qualities
- Ensure staff are adhering to OAK+FORT Sales Culture and service expectations

**Store Functionality**
- Participate in training and execution of floor management
- Ensure the right quantity of stock is in the right place at the right time
- Oversee and participate in stock room set-up and organization
- Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working
- Influence and support others through building presence
- Communicate effectively both verbally and in writing
- Manage time and priorities effectively
- Build constructive and effective relationships with the store team
- Present ideas and recommendations in a professional, organized and logical manner
- Mandarin language proficiency considered an asset

**Why Oak?**

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another

Oak+Fort is a woman founded and led business. We are brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another

**Why you’ll love it here**:

- A generous employee discount, starting day 1
- Opportunities for growth and development, we’re 35+ stores and growing
- Company wide socials, get ready to laugh

**Our Application Process**:
Once you’ve applied here’s what to expect:

- If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
- As a final step, we’ll request references before moving to final offer

**Who are we**:
**ABOVE + BEYOND**:

- We strive for something greater than ourselves

**SELF STARTER**:

- Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement

**UNIQUELY YOU**:

- We practice acceptance through open-mindedness and personal responsibility

**CHANGE DRIVER**:

- We embrace change and never fear what’s next

**PEOPLE POWERED**:

- At the core of our brand we are powered by each other

Have a passion for fashion? We’re looking for world-class talent to join our exceptional teams across our multiple departments Unleash your potential and join our diverse team today

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