Customer Service Representative

7 months ago

London, Canada Partify Full time

Position Summary

Overview
- Collaborate well with team members in a fast-paced environment.
- Interact with employees in both locations.
- Learn to use platforms like Shopify, Ring Central, and Gorgias to complete tasks and answer calls.
- Learn to identify customer needs or desires to recommend the appropriate product or service.
- Develop a good understanding of the products we supply to answer customers' questions accurately.
- Provide written communication to customers that is free of spelling and grammatical errors.
- Work with colleagues when necessary to resolve customer complaints by providing solutions promptly to ensure customer satisfaction.
- Strong organizational skills.
- Provide answers to all customer inquiries and requests and conduct follow-ups on time.

Roles & Responsibilities
- Respond to customer inquiries and assist them with placing their orders.
- Provide information regarding parts and give quotations.
- Update customers regarding order statuses.
- Assist customers with tracking their shipments.
- Resolve order issues and reach out to customers regarding their orders.
- Updating orders and sending customer invoices.
- Issuing refunds and following up with customer concerns.
- Contacting dealerships and shipping companies to facilitate the order process for customers.
- Responding to reviews and questions.
- Keeping track of orders to ensure the orders are fulfilled on time.
- Fulfilling local orders.
- Maintain files, documentation, and databases.
- Other Duties as assigned.

**Requirements**:

- Bachelor’s Degree
- Strong communication and interpersonal skills.
- Strong verbal and written skills.
- A minimum of 55 words per minute.
- Works and communicates well individually and in a team environment.
- Excellent organization and prioritization skills.
- Time management skills to multitask in a high volume, rapidly changing work environment.

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- London, ON N6E 2G1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What do you think you'll add to the company?
- Can you type 55 words per minute? This is a requirement.
- How would you describe customer service?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Customer Service Representative Opportunities in London

    3 weeks ago

    London, Ontario, Canada Ontario Public Service Full time

    The Ontario Public Service is seeking talented individuals to fill various Customer Service Representative positions in London. As a key member of our team, you will play a crucial role in delivering exceptional service to our customers, ensuring their needs are met with a smile.Company OverviewAt the Ontario Public Service, we strive to create an inclusive...

  • Customer Service Representative

    7 months ago

    London, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    7 months ago

    London, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    7 months ago

    London, Canada Checkers Cleaning Supply Full time

    **Customer Service Representative** At Checkers Cleaning Supply, we take cleaning seriously, serving our clients with Honesty, _**INTEGRITY**_, and Dedication since 1984, providing Exceptional Service and Exceptional Supplies. If you are looking to build a career you can love, we’re ready to help! We’re looking for a person with _**GRIT**_ to work hard...

  • Customer Service Representative

    6 months ago

    London, Canada U-Haul Full time

    **Customer service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    6 months ago

    London, Canada Airport Hyundai Full time

    Customer Care Representative / Promotional Specialist **POSITION DETAILS** Location: London, ON Department: Automotive Service Department Employment type: Full-Time Open Position: 1 Our Franchise Car Dealership is seeking a Customer Care Representative with customer care, phone experience and any automotive experience. This opportunity has growth...

  • Customer Service Representative

    7 months ago

    London, Canada Tom Burnside - Desjardins Insurance Agent Full time

    Customer Service Representative - Desjardins Insurance Agent Team Member Location: London, ONType: Full TimePosition Overview:Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    6 months ago

    London, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **London Auto Collision** **London, Ontario** At **London Auto Collision,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Full-Time** **Customer Service...

  • Customer Service Representative

    3 months ago

    London, Canada Dura Med Mobility Products Full time

    Customer Service Representative - Answer inbound calls and follow-up with clients as needed. - Greet and assist onsite clients with patience, empathy and effective communication. - Assist sales representatives with quotes, invoices and work orders. - Office administrative duties (filing, billing and clerical) **Qualifications**: - Experience/interest in...

  • Customer Service Representative

    7 months ago

    London, Canada WCGWCUUS Full time

    **Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...

  • Customer Service Representative

    4 months ago

    London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good experience in Customer Service for retail store, The company may agree to provide a payable training guide line to the Employee how hasn't previous experience in shipping, printing,etc. as a Customer Service representative presenting service to the store customers. **Duties &Responsibilities**: -...

  • Customer Service Representative

    7 months ago

    London, Canada WASTE CONNECTIONS OF CANADA Full time

    **Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...

  • Customer Service Representative

    3 months ago

    London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good experience in Customer Service for retail store, The company may agree to provide a payable training guide line to the Employee how hasn't previous experience in shipping, printing,etc. as a Customer Service representative presenting service to the store customers. **Duties &Responsibilities**: -...

  • Customer Service Representative

    6 months ago

    London, Canada Catalyst Lubricants Full time

    Catalys Lubricants Inc., a division of Crevier Group is searching for a Customer Service Representative for its Ontario location in London. Who are we? We are a family business that was established in 1945. The current shareholders of the third generation of the Crevier family adopt a philosophy of proximity and reliability that we have the chance to feel...

  • Customer Service Representative

    6 months ago

    London, Canada Manco Hr Full time

    Manco HR is a premier staffing agency dedicated to connecting talented individuals with top companies in various industries. We are excited to partner with our client, a leading manufacturer and distributor of outdoor garden decor based in London, Ontario. Our client is committed to providing exceptional products and service to customers, and they are...

  • Customer Service Representative

    7 months ago

    London, Canada Waste Connections of Canada Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Waste Connections of Canada is seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives in London, Ontario. **About Us**: Waste Connections of Canada is a leader in waste management and...

  • Customer Service Representative

    7 months ago

    London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good knowledge to carry on the required printing jobs and operating the centre print production. The empolyeee will be trained to roll on as a Customer Service representative as it is main role to provide service to the store customers. **Duties &Responsibilities**: - Brainstorm and mock-up design...

  • Customer Service Representative

    7 months ago

    London, Canada Waste Connections of Canada Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Waste Connections of Canada is seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives in London, Ontario. **About Us**: Waste Connections of Canada is a leader in waste management and...

  • Customer Service Representative

    2 months ago

    London, Canada Martinizing London Ontario Full time

    Each Martinizing® Dry Cleaning Customer Service Representative (CSR) is involved in maintaining excellent customer service and satisfaction every day. The CSR is the “face of the business” and is expected to maintain and enhance our positive reputation. The successful CSR will have great people skills for use with customers, and with the facility staff,...

  • Customer Service Representative

    2 months ago

    London, Canada Environmental 360 Solutions Full time

    **Job Summary** We are looking for a Customer Service Representative based out of our London office to help us service our customer base across Southern Ontario. Experience in the construction industry would be an asset - i.e., as a Project Site Coordinator. **Roles & Responsibilities** **Desired Skills & Experience** - Previous Customer Service...