Disability Support Specialist

6 days ago

Toronto, Canada York University Full time

**Purpose**:
The Health, Safety & Employee Well-Being team (HSEWB) provides advice and support to the employer, staff and faculty to ensure compliance with occupational health and safety related legislation, Human Rights Act, Workplace Safety and Insurance Act and in the administration of the University's Disability Support Program by understanding, assessing and case managing straight forward and complex WSIB, short term and long term disability claims as well as workplace accommodation issues (medical and family status) to facilitate early and safe return to work.

Reporting to the Manager, Employee Well-Being, the Disability Support Specialist contributes to the advancement of an integrated model of health, safety & employee well-being. This position provides expert advice and guidance to academic administrators and non-academic managers, staff and faculty members, multiple unions and third-party stakeholders regarding complex disability support, accommodation and return to work cases. This includes liaison with both internal and external stakeholders to adjudicate and manage claims and facilitate safe and timely return to work and accommodation (medical and family status), for complex short-term absences, long term disability, and WSIB claims. As part of the Health, Safety & Employee Well-Being (HSEWB) team, this position participates in the development and implementation of occupational health and safety and workplace wellness programs and initiatives.

**Education**:
University graduate or equivalent in a related field such as Human Resources (supplemented with certification in disability management field), Rehabilitation Counselling, Kinesiology, Health Sciences or Social Sciences, Disability Management certification courses required.Industry Designations: designation in disability management, e.g. Certified Disability Management Professional (CDMP), Registered Rehabilitation Professional (RRP), Canadian Certified Rehabilitation Counsellor (CCRC), Certified Return to Work Coordinator (CRWC), Certified Vocational Rehabilitation Professional (CVRP), Registered Kinesiologist, Occupational Health Nurse.

**Experience**:
**Skills**:
Thorough knowledge of legislation and principles pertaining to disability management/ support, WSIB, return to work and accommodation. relevant federal and provincial legislation, including the Workplace Safety & Insurance Act, Human Rights Act and Accessibility legislation, Occupational Health and Safety Act, Public Health, MLTSD etc.
- Effective case management skills requiring active involvement and advanced strategies for managing complex cases
- Effective verbal and written communications and presentation skills
- Attention to detail, excellent organizational, analytical and problem-solving skills
- Proven ability to manage time in a deadline-oriented environment
- Strong interpersonal and customer service skills, including exercising tact, diplomacy and sensitivity when dealing with employees in a multi-union and non-unionized environment and staff / faculty at all levels, as well as external stakeholders
- Ability to work cooperatively as part of a team, as well as independently with mínimal supervision

**Additional Notes**:

- Remote work arrangements are currently in place
- Normal office environment with some need to attend on site to any workplace / buildings within the university campuses
- Deal with conflicting priorities and time demands
- At times, must respond to and diffuse adversarial or emotionally charged situations
- Will require work outside of regular business hours
- May be required to participate in a 24/7 on call rotation with other members of the Employee Well-Being team.
- **Compensation**:
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

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**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

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**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

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**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.

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