Receptionist

2 weeks ago

Gloucester, Canada Eastern Ottawa Resource Centre Full time

**Receptionist**

**Permanent - Full time**

**Starting Salary: 38,004.00 plus benefits and paid leave**

Reporting to the Manager of Administration and Operations, the incumbent provides reception services to the clients and general public, as well as administrative support primarily to the Executive Director and Manager of Administration and Operations and occasionally to staff.

**DUTIES AND RESPONSIBILITIES**:

- Answer the Centre’s multi-line telephone system directing phone calls to appropriate programs or staff.
- Greet visitors, determines their needs and directs them accordingly in a supportive manner.
- Process and distribute mail.
- Process outgoing courier requests.
- Responsible for maintaining a tidy and well-organized reception area.
- Maintains statistical data of telephone calls and walk ins.
- Maintains room bookings at Gloucester site.
- Maintaining the MLS computer; helping individuals with computer related questions
- Ensures the EORC pamphlets are always stocked.
- Order supplies for the office.
- Prepare different closure posters for statutory holidays and for Staff Meetings.
- Ensure mail stamp machine is loaded with stamp money, and functional.
- Contribute to maintenance of web page and other social media.
- Contribute to projects and assist with general administration as required.
- Contribute to production of internal and external communication material.
- Maintains and updates slides in reception area.
- Maintains and updates the different organization lists i.e. phone list, organization chart.

**Qualifications**:

- High School diploma or equivalency.
- Minimum of two years of relevant work experience, preferably in a community-based social service agency.
- Ability to manage challenging people & situations in a calm professional manner.
- Advanced knowledge of MS Office Applications (Word, Excel, Powerpoint, Outlook, Data base), and in the use of office equipment.
- A willingness to maintain high quality services, client centered services through superior organizational and problem-solving skills.
- Fluency in oral and written communication skills in English and French; skills in a third language desirable. French language skill is mandatory.
- Excellent organizational and interpersonal skill with ability to multi task.
- Ability to work in a team environment and in a multi-service centre.
- Open-minded, possesses an egalitarian attitude towards gender, race, culture, sexual orientation, socio-economic status, etc.
- The Eastern Ottawa Resource Centre follows a practice of non-discrimination and diversity. We wish to thank all applicants for their interest, however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: From $38,004.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- French (required)

Ability to Commute:

- Gloucester, ON K1J 9L3 (required)

Work Location: In person

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