Change Management Specialist

1 month ago

Edmonton, Canada University of Alberta Full time

**VFO Strategic Infrastructure**:

- Competition No.

**A100151607**
- Closing Date

**Aug 18, 2023**

This position is a part of the Association of the Academic Staff of the University of Alberta (AASUA).

In accordance with the Temporary Librarian, Administrative and Professional Officer (TLAPO) Agreement, this position is an initial appointment of 2 years with the possibility of renewal, and offers a comprehensive benefits package found at Faculty & Staff Benefits and annual salary range of $62,158 to $103,634.

**Location** - North Campus Edmonton. This role is in-person.

**Working for the University of Alberta**

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

**Position
Reporting to the Head, Strategic Infrastructure Planning, the Change Management Specialist develops a change management practice that bridges strategic space utilization and optimization goals to the implementation and development and infrastructure projects, as well as large-scale strategic initiatives.

Their focus is to ensure the strategic goals associated with space optimization and the resulting changes to work environments are planned for, positioned, appropriately messaged, implemented and adopted to ensure the ultimate success for the end user. They can identify and offer potential solutions for barriers for success, while planning for and influencing positive outcomes, sustained change, and continuous improvement.

**Duties
- Conducts various change management assessments, including (but not limited to):

- Change impact assessment
- Stakeholder analysis
- Organizational readiness assessments
- Change risk assessment
- Capabilities needs assessment
- Develops the case for change including the reason for the change, threats to the business, critical needs that are not being met, benefits of the change (WIIFM - what’s in it for me), cost of not changing, change impact summary and timeline
- Develops the change management strategy defining at a high level how much change management is needed. Strategy decisions include:

- Change management team structure
- Sponsor model
- How critical change management will be for success (risk assessment) and how much is needed
- Special tactics that may be necessary
- Uses understanding of change management theories (i.e. ADKAR), best practice, organizational change management (OCM) experience and perspective, assessment results and change management strategy to develop a customized and actionable, results-oriented change management plan, including (but not limited to):

- Scope of OCM activities, objectives, measures, assumptions, constraints, risks, mitigation strategies, schedule and budget
- Sponsorship roadmap
- Communication plan
- Coaching plan
- Training plan
- Resistance management plan
- Integrates OCM activities and budget with project management plans
- Implements the OCM plans
- Defines and measures success metrics (i.e. adoption, utilization and proficiency)
- Evaluates results, resolves issues and adjusts plans as needed
- Tracks and reports progress of OCM activities and overall status to project team, primary sponsor and critical stakeholders
- Supports development, coordination and delivery of training designed to provide stakeholders with knowledge, ability, skills and behaviours to work in the new way
- Participates in OCM environmental analysis (i.e. identify current state factors helping and hindering OCM, brainstorm strategies to leverage strengths or mitigate risks)
- Develops OCM tools and templates (i.e. leader toolkit template, change impact assessment template, OCM plan template)
- Participates in development of F&O OCM implementations plans, including (but not limited to) communication, training, sponsor roadmap, coaching, and resistance management plans
- Supports the development of OCM training materials designed to build capabilities and capacity for change management (i.e. presentation, exercises, case studies, reference materials, quick reference guides, etc.)
- Teaches project teams, sponsors and critical stakeholders about OCM

**Minimum Qualifications
- Bachelor’s Degree
- Cer

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