Program Supervisor, Smart Buildings and Energy

4 months ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**7969**
- Division:
**Facilities Management**
- Vacancy Type:
**Full-time Permanent & Full-time Temporary**
- Affiliation:
**Union: CUPE 79**
- Contract Length:
- Grade:
**TCHC 8**
- # of Vacancies:
**3**
- Salary/Hourly Range:
**45.04 - 49.38**
- Hiring range/wage:
**45.04**
- Work Details (Days/hours):
**Monday to Friday, 35 hours/week**
- Posted Date:
**7/28/23**
- Existing or New:
**Existing**
- Deadline to Apply:
**8/13/23**

**What we offer**

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Three weeks paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount;
**Make a difference**

Are you passionate about building security systems and looking for an opportunity to work with an organization that is dedicated to improving the lives of residents from diverse backgrounds? If this sounds like your ideal career, then Toronto Community Housing is the place for you We are searching for a collaborative and strategic team player who enjoys working in a dynamic and energetic environment. In this role, you will get to work with internal and external partners to manage security system-related projects in residential buildings.

The Program Supervisor will administer, coordinate, design and deliver demand and maintenance services/solutions to clients. The Security Systems unit withing the Smart Buildings and Energy Management group is responsible for all planned and demand repairs to the building security systems throughout TCHC’s portfolio.

**What you’ll do**
- Plan, coordinate, implement and inspect planned, preventative and emergency maintenance and construction programs
- Provide recommendation in assessing operating systems by replacing/extending life cycle and/or reducing/mitigating potential damages in life cycle of building components
- Prepare, evaluate and execute service proposals (e.g. RFP, quote, contract review, etc.) of construction, preventative, and demand service requests for clients on an on-call 24/7 basis
- Establish client communication protocols, financial reporting mechanisms, progress updates, scheduling and work activities to meet/exceed contract obligations
- Mitigate risks to client’s assets through establishment of proven service standards
- Assist staff and clients in providing business operation performance reports
- Maintain quality assurance standards
- Supervise multi-disciplinary vendors’ pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion
- Coordinate with various departments within TCH to successfully implement assignments
- Recommend, implement and evaluate corporate vendor management policies and procedures
- Supervise, mentor, train and direct unionized service and administrative staff
- Coordinate all aspects of service delivery and staff deployment
- Manage staff’s attendance including vacation requests, payroll input and monitoring of staffing capacity (shifts, on call, call-out schedules, etc.)
- Coordinate with Human Resources and respective Unions to handle conflict resolution and grievances
- Participate in Joint Health and Safety Committee (JHSC) meetings and/or other committees as required
- Participate in Health and Safety compliance, workplace accident and injury investigations and reporting
- Manage ongoing project communication to all parties including progress meetings and presentations to stakeholders.
- Prepare and/or review project budgets including profit projections, tracking, adjusting and reporting on profits and costs anomalies, and reconciling costs for quarter/year end
- Provide and recommend approaches on program /project budgets to Program Manager or designate

**What you’ll need**
- Minimum of 3-5 years of job related experience including extensive technical and legislative knowledge and experience in contract administration, tender preparation, and development and monitoring of budget plans.
- College diploma in related technical field ( Building Security Systems) or equivalent work experience in CCTV, Door Access and Intercom systems.
- Ability to work on small to large scale projects and multiple projects within a program based environment
- Sound working knowledge of Occupational Health and Safety Act, Residential Tenancies Act, Ontario Building Code, Fire Code, local By-Laws an

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