Part-time Client Advisor
7 months ago
Clienteling & Sales Generation
- Build and maintain a loyal client base, by providing clients with individualized service
- Capture meaningful customer data for the purposes of connecting with clients, building relationships, and personalizing future client development opportunities
- Maintain an active, accurate, neat and organized client book, proactively contacting clients regularly, and providing appropriate follow-up on all sales or client requests
- Achieve daily/weekly/monthly/annual personal sales and KPI targets while supporting team goals
Customer Service
- Provide highest level of customer service, and bring Maison Kitsuné experience to life through events Communicate the brand’s aesthetic and demonstrate current, in-depth knowledge of the product/brand
- Ability to discuss with clients and give advice on general trends in the fashion world
- Resolve all client problems and complaints quickly and effectively
Operations
- Handle all facets of sales transactions including POS operations, cash duties and register functions
- Properly ticket and attractively display all merchandise according to visual guidelines
- Take care of the general look of the store -cleanliness, tidiness, and efficiency
- to ensure the best image
- Manage inventory, communicate stock take/replenishment needs, and help guide seasonal buys
- Maintain neat and well-organized stockroom, properly receiving merchandise, and controlling damages
- Adhere to and enforce loss prevention and security policies, credit policies and procedures -credit cards, discounts, employee purchases, deposit logs, return and exchange policies
- Strictly stick to work schedule, inclusive of time and attendance
- Participate in relevant company training programs
- Work as a team player, fostering open communication to contribute to a positive work environment
- Comply with company policies, practices, and procedures
The position is based in Vancouver, and the Part-Time Client Advisor will report directly to the Vancouver Store Director working in close collaboration with the Retail Director - Americas. Please note that a minimum commitment of 4 days availability, 3 days working days between the boutique hours of 10:30-6:30pm is required.
**Job Types**: Part-time, Permanent
Pay: $17.00-$19.00 per hour
**Benefits**:
- Store discount
Day range:
- Every Weekend
- Holidays
- Monday to Friday
Shift:
- Day shift
Work Location: In person
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