Parts Advisor

6 months ago


Vancouver, Canada Brian Jessel BMW Pre - Owned Full time

**Parts Advisor - Brian Jessel BMW**

**Department**:Parts

**Reports To**:Parts Manager

**Status**: Full-time, Permanent role with bonus and Company Benefits.

**Location**: 2311 Boundary Road, Vancouver, BC V5M 4W5

**About Our Organization**:
Brian Jessel BMW has been the leading BMW dealership serving the Lower Mainland for over 37 years, since 1986. As the leading BMW dealership across Canada, we believe our people determine our company's success.

We pride ourselves on providing first-class service and a unique BMW purchasing experience to our clients. We carry forward our winning business formula to build and empower our team of 200+ talented individuals.

Together at Brian Jessel BMW, we promote:

- A Respectful and professional environment
- Supportive and collaborative teams
- Personal & career growth, as well as development opportunities

We continue to foster an environment of growth and success through regular assessments of our client’s experience and our employee’s engagement.

**We welcome you to Work with us, Drive with us, and be a part of our Winning Team**

**Benefits & Perks**:

- Company events
- Employee assistance program
- Extended health care
- Store discount
- Vision and dental care
- Quarterly Team Buildings

**Summary of Position**:The Parts Advisor is a critical role in producing revenue for the parts department. You'll be stationed at a dedicated workstation, managing assigned revenue channels. Your primary duties encompass timely communication of delayed parts, exceptional support to internal and external clients, and ensuring adherence to parts deadlines and guidelines. Additionally, you'll actively contribute to the accuracy of our inventory, report discrepancies to our management team, and participate in keeping the department organized. You'll collaborate with other department team members and participate in new tasks assigned by the management team.

**Accountabilities & Responsibilities**:
Communication:

- Monitor the status of parts orders and proactively update clients.
- Coordinate with suppliers to expedite delayed orders to minimize disruption.
- Provide weekly or daily updates to internal and external clients.

Support:

- Address internal departments and external clients' inquiries promptly and professionally, adhering to the department's guidelines and policies.
- Provide accurate information when identifying and sourcing parts, accessories, and tires.
- Collaborate with the management team to identify new revenue sources and products.

Fulfillment:

- Monitor and collaborate with the management of procurement delays.
- Collaborate with warehouse personnel to guarantee the timely fulfillment of order delivery dates.

Inventory:

- Update inventory records to ensure outbound and inbound goods are recorded in the department's DMS.
- Participate in inventory audits and cycle counts.
- Report discrepancies to the management team for resolution.
- Ensure the workspace is clean and organized.

Job Qualification Requirements:

- Previous experience as a parts advisor or provincial certification in parts technician, and in-depth knowledge of parts department.
- Exceptional communication skills, both verbal and written, with solid customer service and relationship-building skills
- Experience with software systems including Reynolds Ignite, S-Gate, and Microsoft Office
- Valid Class 5 driver's license
- Ability to lift 40 lbs.

**Compensation**: $55,000 - $75,000 per year.

**Work Environment**:

- 7:30 am - 6:00 pm, Monday - Saturday

**Other important links**:
We are very active on other social media platforms and take pride in sharing all our accomplishments, market presence and corporate social responsibilities. Our employees and other stakeholders are integral parts of our Winning Team


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