Business Informatics, Analytics

4 weeks ago

Toronto, Canada St Michael's hospital Full time

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Business Informatics, Analytics & Operations Consultant I.

The Business Informatics department is responsible for all business systems in the Network as well as critical business operational activities. Business areas supported include Human Resources, Payroll, Supply Chain and Finance. Team members have 4 disciplines including Business, Project Management, Application and Technical.

The BI Consultants support all business streams. They directly support 450+ users over 60+ jobs and indirectly support all 10000+ employees and managers for their daily self-service needs.

The Business Informatics Consultant is a critical strategic partner of all business areas as well as clinical areas as needed.

DUTIES & RESPONSIBILITIES

**Reporting and Analytics**:
Advanced Excel VBA Execute the implementation of new techniques and standards for data analytics, metrics and reporting
Participate in discussions with the business on the underlying data model requirements for future operational and performance reporting
Executing the corporate business systems reporting requirements. Ensuring appropriate reporting models are developed, maintained and modified to ensure accurate and timely delivery of reporting information.
Lead or participate in the development and maintenance of the reporting technical infrastructure
Designing, creating and maintaining dedicated database reporting servers
Leveraging key tools such as SSIS (SQL Server Integration Services) in order to extract, transform and load data from multiple data sources into the reporting server.
Lead or participate in the development and maintenance of reports using multiple business reporting tools
LBI (Infor) / Crystal - designing and maintaining reports in multiple environments
EZ Reports (Inhouse) - designing and maintaining reports in multiple environments
Compass (Tableau) - designing and maintaining reports in multiple environments
Lead or participate in the design, development and maintenance of all KPIs and dashboards/scorecards.
Responsible for ensuring that the following programming skills are developed and maintained within their core competencies
Advanced SQL
Advanced SSIS
Advanced C#
Advanced VB.NET
Lead or participate in the development and maintenance of the various security layers for reporting

**Technical and Application**:
Responsible for the development and maintenance of 35+ daily health check procedures that must be completed prior to the 7am start of each day. This is to ensure all systems are fully operational and ready for use each day.
Responsible for the development and maintenance of Servers.
Monitoring alerts and communicating adjustments, if needed
Investigating and determining root cause for persistent or high risk alerts. Implementing appropriate resolution as needed
Responsible for the creation and maintenance of SQL databases across SQL database servers.
Creating and maintaining the databases
Managing security within the database
Creating and/or maintaining users, tables, views and stored procedures
Creating, maintaining and monitoring database maintenance plans which include nightly backups and performance optimization routines
Responsible for the maintenance of Oracle databases across Oracle database environments.
Creating and/or maintaining scripts for tables, views and stored procedures
Responsible for the development and maintenance of multiple Environments (multiple product lines).
Developing, maintaining and executing technical test scripts (includes regression testing and remediation)
Maintaining all interfaces and process flows (with Business, Clinical, IT, external)
Reviewing compatibility with operating system updates and upgrades.
Reviewing interfaces with other systems to ensure they remain current
Reconfiguring and modifying as needed
Reviewing configurations (browser and Windows) to ensure that they are appropriate or adjust if needed as the organization’s standards change
Responsible for the development and maintenance of process flows.
Designing, developing and maintaining process flows to streamline and automate processes in order to ensure accuracy and create efficiencies
Developing, maintaining and executing process flow test scripts (includes regression testing and remediation); Testing and deploying as needed
Responsible for the development and maintenance of Interfaces
Designing, developing and ma

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