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Leader, Digital Insights/leader, Perspectives

3 months ago

Montréal, Canada World Anti-Doping Agency Full time

**_Voir la version française à la suite de la version en anglais_**

**Leader, Digital Insight**s**

**Group**: Digital Insights

**Reports to**: Deputy Chief Operating Officer

**Location**: WADA Headquarters, Montreal, Canada or WADA Europe Office, Lausanne, Switzerland

Posting deadline: 7 June 2024

**WHO WE ARE**

The World Anti-Doping Agency (WADA) was established in 1999 as an international independent agency to lead a collaborative worldwide movement for doping-free sport. As the global regulatory body, WADA’s primary role is to develop, harmonize and coordinate anti-doping rules and policies across all sports and countries. Our key activities include: scientific and social science research; education; intelligence & investigations; development of anti-doping capacity; and, monitoring of compliance with the World Anti-Doping Program.

**POSITION OVERVIEW**

The leader of the Digital Insights Impact Area, reporting directly to the Deputy Chief Operating Officer (DCOO), assumes a pivotal role in aligning the digital product portfolio with WADA’s strategic objective of leveraging data and digital products to drive strategic decision-making within WADA. This position is responsible for establishing the product portfolio strategy and harnessing business intelligence, both internally and externally, to inform the organization's Anti-Doping Program and enhance operational performance. By enforcing data governance policies and practices, the leader of the Digital Insights Impact Area ensures the quality and efficient use of data insights across the organization.

**KEY RESPONSIBILITIES**

Digital Products
- Set the strategic direction of the product portfolio, managing a team of product managers and driving the overall product vision and innovation;
- Establish relationships with internal and external stakeholders to ensure alignment and value for the end users;
- Prioritize the development and improvement of digital products to enhance WADA's capabilities and impact;
- Align product and data strategy to deliver solutions, systems, and data that add value to WADA's day-to-day operations, with a focus on change management to support adoption and optimization;
- In collaboration with IT, identify innovative technological solutions to gain a competitive advantage and enhance business operations.

Data Analysis and Insights
- Develop and execute a comprehensive data strategy (including the development of a strong quality framework) aligned with WADA's objectives and strategic priorities;
- In line with WADA’s data protection rules and practices, enforce data governance policies and practices to ensure the quality and efficient use of data across the organization;
- Business Intelligence: Oversee data management and analytics processes to extract valuable insights for strategic decision-making;
- Optimize the use of compliance data, testing data, results management data, education data and other external sources, including through the development of reports and dashboards, to inform Anti-Doping Program initiatives;
- Oversee the development of dashboards for a number of internal functional areas to inform operational performance and organizational effectiveness;
- In collaboration with the Strategic Management Office, monitor global trends, risks, and ecosystem developments to continuously adjust and optimize the Anti-Doping Program.

**QUALIFICATIONS AND SKILLS**
- Bachelor’s or master’s degree in information systems, data science, Information Technology, or related field;
- Experience in enforcing data governance policies and practices in a complex organizational environment;
- Proven track record in prioritizing and managing digital product development initiatives to drive organizational objectives;
- Excellent communication and collaboration skills, with the ability to work effectively across teams and departments;
- Analytical mindset with the ability to translate business needs into actionable requirements for digital product development;
- Proactive attitude with a commitment to driving continuous improvement in data-driven decision-making processes;
- Strong understanding of AI ethics principles and experience in developing AI Ethics Frameworks, considered as an asset;
- Knowledge of global anti-doping regulations and protocols and understanding of the ADAMS ecosystem considered clear assets;
- Ability to inspire confidence and motivation in others to collaborate and lead change;
- Excellent oral and written skills in one of the two WADA official languages (English/French) and good command of the other official language. Spanish or other languages would be an asset;
- Fit with organizational culture: Teamwork, team spirit and love of sport;
- Aligned with WADA core values: Integrity, Openness and Excellence.

**WHAT WE OFFER**
- Working with great colleagues, for a good cause;
- Retirement plan (RRSP) contribution very competitive;
- Group Insurance 100% premium covered by WADA (effective fir