General Manager

5 months ago


North Bay, Canada The Landing Group Full time

'''Job Overview'''
We are seeking a highly motivated and experienced General Manager to oversee our restaurant operations. As the General Manager, you will be responsible for ensuring the smooth and efficient running of the restaurant, providing exceptional customer service, and leading a team of dedicated staff members.

'''Duties'''
- Oversee all aspects of restaurant operations, including staff management, customer service, and financial performance
- Develop and implement strategies to achieve sales targets and increase profitability
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
- Train and mentor staff members to deliver excellent service and uphold company standards
- Manage inventory levels, order supplies, and monitor food costs to maximize profitability
- Handle customer complaints and resolve issues in a timely and professional manner
- Collaborate with the kitchen team to develop new menu items and improve existing offerings
- Stay up-to-date with industry trends and implement best practices to enhance the overall dining experience

'''Skills'''
To excel in this role, you should possess the following skills:

- Strong leadership abilities with the ability to motivate and inspire a team
- Excellent knowledge of POS systems and experience managing financial transactions
- Extensive experience in the food industry, preferably in restaurant management
- In-depth understanding of food safety regulations and best practices
- Exceptional organizational skills with the ability to multitask in a fast-paced environment
- Outstanding communication skills to effectively interact with customers, staff members, and suppliers
- A passion for hospitality and providing exceptional customer service
- Strong problem-solving abilities to address issues as they arise
- Proven track record in team management, including hiring, training, and performance evaluation

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person



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