Product Manager, Digital B2B

4 weeks ago

Boucherville, Canada Rona Inc. Full time

**Please note that**:

- **Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.**:

- **We require all our head office associates to be proficient in French, spoken and written.**:

- **3 days office / 2 days home**

At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match

**Our expectations**

**Your role**
- Product Strategy: Support the development and execution of a comprehensive product strategy for Pro customers, that aligns with the company's e-commerce objectives and overall business goals. Identify market trends, customer needs, and competitive insights to inform product roadmap decisions.
- Product Development: Lead the end-to-end product development process, from concept to launch, working closely with engineering, UI/UX, and other stakeholders. Define product requirements, prioritize features, and drive the delivery of high-quality solutions on time and within budget.
- User Experience Optimization: Champion the customer experience by continuously optimizing the e-commerce platforms for usability, accessibility, and performance. Conduct user research, A/B testing, and data analysis to identify areas for improvement and implement enhancements that drive conversion and engagement.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including pros, marketing, merchandising, operations, and customer service, to align priorities and initiatives. Act as a liaison between business stakeholders and technical teams to ensure clear communication and alignment on project objectives.
- Data Analysis & Insights: Utilize data analytics tools and methodologies to monitor key performance metrics, track user behavior, and derive actionable insights. Identify opportunities for optimization and growth through data-driven decision-making and experimentation.
- Vendor & Partner Management: Manage relationships with external vendors, partners, and third-party service providers to support e-commerce operations and initiatives. Evaluate vendor performance and ensure alignment with business objectives and standards.
- Market Analysis: Monitor market dynamics, industry trends, and competitive landscape to identify opportunities for product differentiation and innovation. Conduct regular market research, customer surveys, and usability studies to gather insights and validate product concepts.
- Performance Tracking: Establish key performance indicators (KPIs) and metrics to track product performance and measure success. Analyze sales data, customer feedback, and market trends to identify opportunities for optimization and growth.

**The qualifications we are looking for**
- Bachelor's degree in business, marketing, engineering, or related field;
- Minimum of 5 years of product management experience in the e-commerce industry, within retail or consumer goods.
- Proven track record of successfully launching and managing e-commerce products and features that drive business value.
- Strong understanding of e-commerce technologies, platforms, and best practices.
- Experience with agile development methodologies, user-centered design principles, and data-driven decision-making.
- Analytical mindset with the ability to interpret complex data and derive actionable insights.
- Excellent communication, collaboration, and stakeholder management skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels and presentation skills.
- Passion for e-commerce, innovation, and delivering exceptional customer experiences.
- Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously in a fast-paced environment.

**By joining the RONA family, you**’**ll enjoy many benefits, such as**:

- A fitness centre, sports activities, and showers
- A childcare centre that can accommodate up to 78 children
- A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hort

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