Sales Support and Operations Specialist

2 weeks ago


Thornhill, Canada Extreme Networks Full time

**Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT**

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.

We believe in
_“walking the walk” _of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.

Come become part of something big with us We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

**Sales Support and Operations Specialist**

This individual will drive productivity back to sales organization through close customer and partner relationships to increase revenue through managing pipeline, generating quotes, adjusting pricing, running training, and developing leads to opportunities.

***

**Position Responsibilities**:

- Serve as the central point of contact for the assigned territory and assist the field sales team in attaining their monthly/quarterly/annual quota.
- Create quotes for customers/partners, plus facilitate any special pricing requests.
- Cultivate customer and partner relationships to uncover additional projects.
- Directly manage customer/partner opportunities through close.
- Act as a liaison with all departments to close deals quickly and make Extreme easy to do business with for both our customers and partners.
- Facilitate in the delivery of sales campaigns and promotions for the defined territory.
- CRM administration in support of Extreme Networks field sales organization.
- Train channel partners on quote tools and follow-up on quote submissions.
- Perform other operational and administrative duties in line with the strategic regional directives.

***

**Requirements**:

- Business experience preferably in a Customer Support / Sales Support role.
- Strong organizational and administrative skills required.
- Experienced knowledge of MS Office suite.
- Ability to work well in a fast paced, team environment.
- Knowledge of Extreme Networks technologies is advantageous.
- Strong communications skills.
- Discipline to manage time across multiple simultaneous tasks.
- Minimum of 2 years of related experience.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
- We encourage people from underrepresented groups to apply. Come Advance with us In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks._


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