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Technical Trainer
3 weeks ago
Company Description
ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly.
**Job Description**:
Do you want to take on new challenges? We are looking for an enthusiastic technical trainer to provide tailored training on ISAAC products and technological solutions, both internally and externally.
**Responsibilities**
- Train new clients on our different products and solutions (on site or remote)
- Train existing clients on new products and new features (on site or remote)
- Train new colleagues on our different products and solutions
- Train existing colleagues on new products and new features.
**Qualifications**:
- Excellent customer approach based on respect and attention to detail
- Ability to synthesize technical concepts to make them easily understandable (be tech savvy)
- Ability to adapt easily, strong presentation and organization skills
- Flexibility to deliver training workshops on evenings and weekends if needed
- Fluently bilingual (English and French) verbal and written communication skills to communicate with a broad range of audiences one-on-one and in a group setting, make presentations and write clear concise learning materials geared for the target audience
- A minimum of two years’ experience and training delivery, both in a classroom setting and virtual environment
- Analytical and organizational skills, with a passion for continuous learning
- Experience in new technology, transportation and fleet management (an asset), electronics and / or telemetry
- Experience with Learning Management Systems (LMS); familiarity with virtual classrooms, with multimedia and web design technologies
- Approximately 30% of travel in Canada and the United States
- Valid passport and driver's license.
Additional Information
Collaborators are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:
- varied career opportunities
- a stimulating work environment focused on innovation
- enthusiastic and collaborative teams
- competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, an EAP, flexible hours, 4 weeks of vacation, etc.
- various social activities and free snacks and coffee every day.
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