Travel Consultant

7 months ago


Etobicoke, Canada Merit Travel Group Inc. Full time

**DUTIES & RESPONSIBILITIES**:

- Plan itineraries; arrange accommodations, airline, cruise, packages, car rentals and other travel related services for clients
- Converse with clients to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required
- Stay educated on airline rules, regulations and current affairs
- Advise clients about passports, visas, foreign currency, travel insurance, excursions in resorts, etc.

**Qualifications & REQUIRED Experience**:

- Minimum 1-year Travel Consultant sales experience
- TICO/OPC Certification
- Fluent in French/English is considered an asset*
- Excellent customer service skills, especially phone etiquette
- Strong domestic, trans border, and international travel knowledge
- Past experience in a travel call center or leisure travel office
- Travel systems experience required (AMADEUS) an asset*

**Working Conditions**:

- Office/Remote Work Available (appropriate internet connection is required)
- Current Hours of Operation:

- Monday-Friday 8:00a.m. - 8:00p.m. & Saturday-Sunday 10:00a.m. - 6:00p.m.
- Mandatory Rotating Schedule including evenings and weekends required

**We are a Customer oriented Company who offers**:

- Competitive remuneration and employee benefit package
- Premium for evenings and weekends
- Genuine opportunities to develop yourself, professionally and personally
- A distinctive working environment that puts team members first

**Behaviors**: Preferred
- Leader: Inspires teammates to follow them
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest

**Motivations**: Preferred
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Goal Completion: Inspired to perform well by the completion of tasks


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