Manager, Clinical Resource Team
2 months ago
**Job Description**:
**Position**:Manager, Clinical Resource Team
**Status**:Permanent Full Time
**Department**:Professional Practice
**Posted Date**:April 24 - May 8, 2023, 11:59 PM EST
**Salary Band**: $96,230 - $144,350 (salary band placement commensurate with experience)
***
A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.
If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team
Reporting directly to the Director, Professional Practice and Clinical Resource Team, the Manager of Clinical Resource Team (CRT) leads a team of nurses and other members of the interprofessional team who provide staffing relief and patient care coverage across different clinical areas at the Mississauga Hospital to ensure the highest quality of care is delivered day to day.
**Leadership Responsibilities**:
- Plan, coordinate and effectively manage resources (e.g. financial, human, physical space, equipment and materials) in alignment with the Hospital’s strategic plan
- Oversee the quality of care delivered by the team in collaboration with the Clinical Educators
- Manage all aspects of employee relations including: human resource planning; recruitment, performance management; coaching/mentoring and professional development
- Actively support the development of the Professional Practice Program through participation in work internal and external to THP
- Support staff engagement and workforce resource planning, including retention and recruitment strategies to ensure stable workforce within the CRT
- Lead staffing calls to ensure that all clinical areas at THP have adequate staffing support, to decrease overall risk related to patient safety
- In collaboration with the director, design and implement initiatives that support and align with the strategic plan for the organization
**Qualifications**:
- Regulated Health Professional in Ontario; in good standing
- Baccalaureate degree required
- Master’s degree required (e.g. Health Administration, Leadership, Quality)
- Minimum of three years of leadership experience in clinical operations, preferably in a hospital setting
- Excellent performance and attendance record required
- Excellent oral, written and non-verbal communication skills
- Ability to navigate ambiguity in a complex and fast-paced environment
- Solid understanding and experience in using quality improvement methodologies to improve care delivery, clinical efficiencies, etc
- Proven success in managing changing and transforming workplace culture
- Strong organizational and time management skills and proven ability to manage multiple, competing priorities
- Proven ability to implement and sustain best practices to enable the team to provide high quality and safe care to our patients
- Ability to create and foster an inclusive environment that achieves results by valuing, supporting, and rewarding collaboration and cooperative working relationships
- Proven ability to coach/mentor staff, role model leadership behaviours, and resilience
**Skills and Abilities**:
- Effective change management skills
- Proven leadership, team and consensus building
- Well developed management skills
- Superior skills in building and maintaining relationships internally and external to THP
- Strong critical thinking, decision making, problem solving, negotiation and conflict resolution skills
- Superior communication skills, including ability to have crucial conversations and coaching conversations as needed
- Evidence of ongoing professional development
- Commitment to evidence-based practice and quality improvement
- Good project management processes/skills
- Ability to thrive in a multi-disciplinary, diverse environment
- Strong coaching, mentoring and educating skills
- Builds effective working relationships
- Superior skills in motivating other to understand new approaches in the delivery off health care services
**Notes to applicants**:
- _
- Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights C
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